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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Relaxing one day getaway Nice clean hotel friendly staff good service
Business response:
Tyrone, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Love my stay staff were amazing home away from home i would recommend anyone to stay at this hotel
Business response:
Valerie, thank you for staying with us and making Extended Stay America your home away from home. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates. Your recommendation is appreciated, and we hope you will revisit us. Sincerely, Hotel Management
Comfortable stay but credit card is required. Extended stay allows cash but still requires a card with your name on it to place on file. Other than that the stay was comfortable.
Business response:
Eureka, thank you for being our guest at Extended Stay America. We are glad you had a pleasant time with us. We would like to inform you, we must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, but we regret any inconvenience caused. Thank you once more for your comments. We hope to see you soon. Sincerely, Hotel Management
The fact i had to make up my own room and get my own towels
Business response:
Thank you for being our guest. We apologize for your disappointment with our hotel policy. We regret the frustrations you experienced and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
I like that the property sits back of the road and is quiet.
Business response:
Thank you for sharing your feedback with us. We are delighted that you loved our terrific location. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
They will let you borrow pots & pans if u need!😍 I just like it here, do not want to leave yet
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The staff was very friendly and helpful. Did not like the smell of marijuana throughout the halls and when you opened your door the smell went into your room
Business response:
Thank you for your comments. Although from the rating it seems you had a pleasant visit and that you liked our associates, we are sorry for the odor you encountered in the hallways and regret the inconvenience caused. We have taken note of your comments and have shared it with the housekeeping team to be more diligent in their efforts going forward. Thank you for the nice rating. We look forward to seeing you again soon. Sincerely, Hotel Management
When i checked in, we were given a room on the first floor. Which i was made aware is illegal for two women to be put on the first floor at hotels for safety purposes. Once we walked in everything seemed clean but there was a huge wet spot in our carpet that became a hassle to avoid and walk around or step over. Someone kept trying to open our door and get in and we were able to Sleep well due to our concerns with being on the first floor and having our door handle rattled. Otherwise. Cleanliness was as expected, and our sta... read more
Business response:
Victoria, thank you for choosing our hotel. We are sorry for the difficulties you had in your room, and we were unable to resolve it to your satisfaction. Kindly note, our top priority is the safety and security of our guests and employees. Our team is well trained to handle any situation and maintains a good environment. We have also asked our housekeeping team to be more diligent going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. S... read more
Bien situé par rapport à notre destination. service correcte, propreté correcte.
Business response:
Thank you for the review of Extended Stay America. We are delighted to know you liked your well-maintained room and that our convenient location was perfect for your plans. We hope you visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 4.4 star rating with 967 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.