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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good points close to the highway and restaurants; you bad points had to request dishes no remote for the tv we had to go get one from the front desk: not sure the bedding was clean. In desperate need of updating
Business response:
Laura, thank you for your review. We're glad our location close to the highway and restaurants was ideal for you, but we're sorry for the cleanliness issue you encountered in your room and for the inconvenience you had due to our hotel policy. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather th... read more
Very well organized love the kitchen exchange linen when you use all staff very pleasant.
Business response:
Melissa, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Little Apartment It was GREAT!
Business response:
Michael, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that your accommodations made for a memorable experience. Thank you again for choosing Extended Stay America. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Business response:
Rickie, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
It was a OK stay There was a dirty coffee cup in the microwave from the previous stay, and the rags had a brown stain on them and I don’t know what it was but it was nasty!
Business response:
We appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed our offerings and had a pleasant stay with us. However, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The cable TV selections were very weak and the breakfast was not what I expected, but I learned a lesson now I know what to ask for in a rental room.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast and the television channels. Your feedback is noted and will be discussed with appropriate individuals in our organization in an effort to improve our facilities going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Robert, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Tierra, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 4.4 star rating with 1,032 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.