This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Kitchenette also tub was nice. Very clean. Staff seemed nice everything smelled good as well will be going back
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with our associates and that you enjoyed your well-equipped room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The staff was friendly and helpful..There was a snow strom that night , but by the time I left that morning the snow was removed
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Loyd, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The location and property were clean and up to date. The available cooking tools were mismatched and well used.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad our location was ideal for you and that you liked our well-maintained hotel. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Good points close to the highway and restaurants; you bad points had to request dishes no remote for the tv we had to go get one from the front desk: not sure the bedding was clean. In desperate need of updating
Business response:
Laura, thank you for your review. We're glad our location close to the highway and restaurants was ideal for you, but we're sorry for the cleanliness issue you encountered in your room and for the inconvenience you had due to our hotel policy. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather th... read more
Very well organized love the kitchen exchange linen when you use all staff very pleasant.
Business response:
Melissa, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 3.5 star rating with 1,737 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.