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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christal, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back at Extended Stay America - Detroit - Roseville. Sincerely, General Manager
The people at the desk are very friendly, accommodating. The room however had hair in the bathtub and a cigarette burn on the bed sheet. Every faucet in the room dripped.
Business response:
Teresa, thank you for choosing our hotel. I am pleased to read your kind words about our front desk team and recognizing their efforts. However, I am sorry for the inconvenience you experienced in your room. Your feedback has already been shared with our housekeeping and maintenance teams so that the adjustments can be made immediately. I hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, General Manager
Bad decisions Front desk people were professional and pleasant. I stay at Extended Stay America for 2 reasons. The price which is continually rising AND the efficiency kitchen. However your new policy of having to request a coffee pot and bowls, glasses and utensils and carry them to the room yourself leaves everything to be desired. You also quit giving sugar and creamer packets with the coffee. I do not want to get my coffee on the way out the door, I would get Starbucks on the road, nor do I want to come down to the lobby... read more
Business response:
Thank you for being loyal towards our brand and choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit and that you were impressed with the service provided by our Front Desk associates. However, I am sorry you were disappointed with our hotel policy and regret the inconvenience it caused. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Chelsea, thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America - Allentown - Bethlehem will be your first choice every time you visit this area. Sincerely, General Manager
Place was nice, but just WISH it had a exercise room.
Business response:
It was a pleasure having you as our guest at Extended Stay America - Detroit – Roseville. We appreciate your kind comments regarding your stay. Thank you for choosing us, and we hope to see you back soon. Sincerely, General Manager
Extra days it was good I just don't like when I stayed 2 nights thay didn't wana cleen my room if I would of known this I would of just got 2 single night n got a cleen room
Business response:
Thank you for staying at Extended Stay America - Detroit – Roseville. We are glad your overall stay was a comfortable one, but after reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this service at your request for a minimal fee. We value your business and hope that... read more
Nice hotel I like the staff very friendly and outgoing close to my job
Business response:
Thank you for sharing your kind feedback about Extended Stay America - Detroit – Roseville. We are glad you had a pleasant visit and liked our courteous associates and convenient location. We hope to see you again in the future. Sincerely, General Manager
it was very relaxing
Business response:
Laryssa, thanks so much for the nice feedback. We are so happy you had a comfortable stay with us. We enjoyed serving you and look forward to seeing you again at Extended Stay America - Detroit – Roseville. Sincerely, General Manager
Nice hotel close to a lot of shopping, restaurants Great restaurant right next door. Just a walk away. Check in was very friendly, and helpful with an issue I had that was all my fault!
Business response:
Your feedback is important. Thank you for sharing. It is good to know you you enjoyed how quiet our hotel was. However, it is disappointing to read you were not pleased with the lack of some amenities. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 4.4 star rating with 1,033 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.