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Extended Stay America - Detroit - Roseville

4.4
  • Hotels
  • Roseville, MI

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

20200 Thirteen Mile Road, Roseville, MI, 48066, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4967 reviews
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tesondra's profile image
tesondra 
8 years ago

No drama like Baymont Inn Awesome getaway 

Business response:

Thank you for taking the time to write a review. I am glad were able to provide you with an awesome getaway. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. 

Anonymous's profile image
Anonymous 
8 years ago

Well represented This is typical of the " lower end chains", no coffee in the room, minimal but free breakfast. This property was clean, quiet, and met my needs. 

Business response:

Thank you for sharing your experience with us. Please accept our apologies that we failed to exceed your expectations. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available upon request at the front desk. Still, I am so pleased to read that you had a positive stay overall and enjoyed our comfortable rooms. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the... read more

Rachel's profile image
Rachel 
8 years ago

Nice leisure visit Great staff.. Very helpful and knowledgeable.. Give Kenneth a gold star....Thanks for a great stay 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Marjuan's profile image
Marjuan 
9 years ago

It was a good experience until I seen a bed bug crawling on one of the pillows on the bed. This was shocking seeming that I've stayed here multiple times and never found anything like that until now. 

Anonymous's profile image
Anonymous 
9 years ago

The only complaint I have is that I booked thru you guys and they did not have my reservation or that I was paid in full. I had to show them my booking info from expedia. The staff was great and the hotel was fine. My carpet needed to be cleaned but besides that everything was good. Thanks, Kathy 

Business response:

Thank you for your review. I apologize for the issues at check-in. I will be sure to retrain our front desk staff on our reservation procedures. Still, I am glad you had a positive stay overall. We look forward to seeing you in the future, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
9 years ago

Telephone didn't work 

Robert's profile image
Robert 
9 years ago

08/07-08/09 I stay within the area, so I know how Extended Stay is. I was only there for two nights and when I asked the maid (mind you I thought it was a female, but it was a male; ironic, I know) he said that he would take care of it. Literally 7 hours when I returned, nothing had been taken care of. All I really wanted was the sheets changed, room vaccuumed and bed made, I don't think that was too much to ask? 

Business response:

Robert - Thank you for your recent review of your stay. I was disheartened to read that your experience did not meet your expectation. I will discuss your comments with the team to make sure such incidents do not happen again. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

Anonymous's profile image
Anonymous 
9 years ago
Diedera's profile image
Diedera 
9 years ago

Solo Trip No FAMILY I enjoyed my stay. I liked the room set-up. Very comfortable bed, which that was the reason for my get away (solo trip no family). I had easy wifi connection, great for watching online movies. I want to do it again so. 

Business response:

Diedera - Thank you for taking the time to write a review of your stay. We appreciate the kind comments about your room and our free Wi-Fi. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay America. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. 

Frequently asked questions about Extended Stay America - Detroit - Roseville

How is Extended Stay America - Detroit - Roseville rated?

Extended Stay America - Detroit - Roseville has a 4.4 star rating with 967 reviews. 

When is Extended Stay America - Detroit - Roseville open?

Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.