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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay, great value! Very comfortable, clean, great beds and up to date decor
Business response:
We appreciate you taking the time to share your thoughts with us. I am pleased to see you found your accommodations favorable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice, clean hotel located near freeways. Hotel is clean and neat, very close to nearby freeways. Rooms come equipped with small kitchen etc, so they are convenient for guests who want to cook.
Business response:
I appreciate you bringing your experience to our attention. I am happy to know about your positive feedback regarding our room and location. At the same time, I am disappointed to hear that your check-in process was not up to your expectation. To make sure this doesn't happen again, I will go over the check-in process with our staff to make sure that they are done quickly and accurately. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the ne... read more
Nice extended stay hotel Staff was helpful place was clean facility was exactly what was needed
Cool Customer service was good...Nikki at the front door was very welcoming.
Business response:
Thank you for taking the time to write a review. I am pleased to know you were provided with excellent customer service. Nikki will be informed on the great job she is doing assisting guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
pretty good stay overall, especially considering the price. A little trouble with the first room, however staff quickly and efficiently fixed the issue we were dealing with, which I really appreciated
Business response:
Thank you for taking the time to write a review. I am glad to read that our staff resolved your room issues quickly and efficiently. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
only clean once a week. no bed service you have to order what you want in room. very small.. uncomfortable beds. clean but only okay for a nite or two
No drama like Baymont Inn Awesome getaway
Business response:
Thank you for taking the time to write a review. I am glad were able to provide you with an awesome getaway. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Well represented This is typical of the " lower end chains", no coffee in the room, minimal but free breakfast. This property was clean, quiet, and met my needs.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we failed to exceed your expectations. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available upon request at the front desk. Still, I am so pleased to read that you had a positive stay overall and enjoyed our comfortable rooms. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the... read more
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 3.5 star rating with 1,767 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.