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Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
En esta ocasión la señorita que nos atendió Fue no tan amable asia muchos gestos cuando uno le preguntaba algo y no estuvo la acotación que avia reservado en línea nos termino dando una de dos camas. También no se si es nueva porque cuando nos dio las tarjetas de la puerta no abrían no las avía activado. En concreto esta vez si no me agutí la atención que nos dio la recepcionista
Business response:
Dear Karina, we appreciate you choosing us and leaving your comments. Please accept our apologies for the irresponsible staff and the frustration you experienced. We have spoken with the associate and taken steps to ensure this will not be repeated. Thank you for being so patient in this matter, and we hope you will revisit the next time your travels bring you our way. Sincerely, Hotel Management
The staff was friendly but didn’t really know anything about their own hotel. The place was clean but they gave me a handicap room that I didn’t ask for, the shower got all over the floor in the bathroom. They give you a coffee pot and coffee but you have to bring your own cream? They give you shampoo but you have to bring your own conditioner? There’s a big sign hanging up in the lobby that says ask the front desk about the free Wi-Fi. When I asked about the Wi-Fi she had no idea how to set it up, or any info.. In fact, she... read more
Business response:
Dear Justin, thank you for reviewing your recent experience at our hotel. We apologize for several concerns you had during your stay and want to assure you that we are taking action to avoid such circumstances in the future. We hope you will stay with us again so we can provide you with the excellent service for which we are known. Sincerely, Hotel Management
Besides the pizza box was in the refrigerator when we walked in, the alarm clock almost electrocuted my fiancé because the cord was cut, and having to ask for hangers, toilet tissue, and another bath towel and an uncomfortable bed it was ok
Business response:
LeVar, thank you for your honest evaluation. We are sorry for the oversights you mentioned in your room and for the unfortunate instance which caused displeasure to your fiance. We assure you this will be addressed with the appropriate team. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management .
The stay was great,the room provided all that I needed. Just add more cable channels
Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 4.3 star rating with 1,616 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.