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Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was friendly but didn’t really know anything about their own hotel. The place was clean but they gave me a handicap room that I didn’t ask for, the shower got all over the floor in the bathroom. They give you a coffee pot and coffee but you have to bring your own cream? They give you shampoo but you have to bring your own conditioner? There’s a big sign hanging up in the lobby that says ask the front desk about the free Wi-Fi. When I asked about the Wi-Fi she had no idea how to set it up, or any info.. In fact, she... read more
Business response:
Dear Justin, thank you for reviewing your recent experience at our hotel. We apologize for several concerns you had during your stay and want to assure you that we are taking action to avoid such circumstances in the future. We hope you will stay with us again so we can provide you with the excellent service for which we are known. Sincerely, Hotel Management
Besides the pizza box was in the refrigerator when we walked in, the alarm clock almost electrocuted my fiancé because the cord was cut, and having to ask for hangers, toilet tissue, and another bath towel and an uncomfortable bed it was ok
Business response:
LeVar, thank you for your honest evaluation. We are sorry for the oversights you mentioned in your room and for the unfortunate instance which caused displeasure to your fiance. We assure you this will be addressed with the appropriate team. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management .
The stay was great,the room provided all that I needed. Just add more cable channels
Business response:
Thank you
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Business response:
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Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 3.6 star rating with 2,642 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.