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Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Extended Stay America suites in Dublin where far from spectacular. The building looks nice outside and is in a nice town. The carpet on the floors needs updated. The rooms need updated. They look like 1970. The elevator didn't work. There were five police cars in the front lobby when i went to turn in my card. No breakfast, only a little stand by the front door with packets of coffee. One little coffee pot on the counter. Very disappointing. I didn't feel welcomed when i walked in. I expect more from a hotel in a nice to... read more
Business response:
Samuel, thank you for taking the time to share your feedback. We are glad you had a pleasant stay overall. However, we regret not meeting some of your expectations and apologize for the inconvenience you experienced. We will review this with our engineering team and make sure we prevent such reoccurrences. Thank you for sharing your experience. We hope you will return to see how we have improved due to your comments. Sincerely, Hotel Management
Unfortunately, there were hair and stains on the floor in the bathroom and especially behind the toilet. The bedding had a weird brown stain at the end which I am hoping was melted chocolate.... The lobby states that this hotel was a smoke free facility but it reaked of cigarettes all throughout. Person at the friend was not very friendly. You get what you pay for but felt safe overall which is important.
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
I’m staying at this hotel, I cannot extend the stay on Expedia so I have to keep on booking another stay and have to go down in the morning every time I do this. My first 2 days I was in a king upgrade cause they had no queens. But when I rebooked they had to switch my room, the 2nd room was dirty there was someone’s half eaten sandwich and cookie in the fridge when I checked into my new room. I asked if they would clean it and they didn’t come after 2 hours so I cleaned it myself since I had food I needed to keep in the fri... read more
Business response:
Peggy, thank you for your feedback. We are sorry for the inconvenience you have with your room. We want you to have a pleasant stay, so please let us know at the front desk if there is anything we can do to make your stay better. Sincerely, Hotel Management
El espacio del cuarto fue lo unico k m gusto.
Business response:
Leticia, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 4.3 star rating with 1,616 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.