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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place and furniture are old. For breakfast they only offer coffee, granola bars and muffins.You also have to bring your personal hygiene products. But staff were friendly and helpful and the area around hotel is safe to walk and there are plenty restaurants at a walking distance.
Business response:
Dear Yhoshabeth, We’re glad you enjoyed the friendly service and the walkable, restaurant-filled neighborhood during your stay. At Extended Stay America, we strive to offer a practical and comfortable experience designed for extended stays. While the setup is modest, we focus on delivering value and a warm atmosphere. Thank you for sharing your thoughts; they help us continue improving. We look forward to the opportunity to welcome you back in the future. Sincerely, Hotel Management
Safe, practical and easy access to parking would highly recommend !
I didnt like how the front desk staff had spoken to myself and my daughter. And also there was no information about having to put a security deposit before we rented the room. She the front desk lady needs to have some customer service training.
Business response:
Dear Guest, We sincerely apologize that some aspects of our service did not meet your expectations, and we will be sure to address your feedback appropriately with the concerned team members. We understand the importance of a personal touch and are always looking for ways to improve our guest experience. Furthermore, we truly regret your disappointment with the deposit fee. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable h... read more
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Business response:
Dear Guest, We are glad you had an excellent stay at Extended Stay America, and we appreciate the generous feedback. It was our pleasure to accommodate you, and we look forward to your next visit with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 3.5 star rating with 3,493 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.