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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms super clean and front desk very helpful with replacing the remote for tv.
Business response:
Mrs. Ferreia, thank you for the positive remarks I will definitely let my staff know. Regarding the elevator, maybe we didn't inform you at check in but we do have an elevator we are sorry that you were not informed and had to carry your luggage, but we do have an elevator. We hope to see soon.
The floor is old and dirty but the rest is all good comfortable
Business response:
Dear Anita, We’re delighted to hear that you had a relaxing and comfortable stay overall! Thank you for your kind words and for sharing your valuable feedback. We appreciate you bringing the condition of the flooring to our attention. At Extended Stay America, we continually strive to enhance the guest experience. We will share your comments with our team as we work on future updates. We look forward to welcoming you back and providing you with an even better stay on your next visit! Sincerely, Hotel Management
Great stay, great location.
Business response:
Dear Leticia, Thank you for your kind words and for choosing to stay with us. We’re delighted to hear that you had a great stay and enjoyed our convenient location. Whether it was the nearby dining, shopping, or ease of access to local attractions, we’re glad our property met your expectations. Positive feedback like yours encourages our team to continue providing quality service and a welcoming atmosphere for all our guests. Your satisfaction is our top priority, and we’re grateful for your support. We truly appreciate your... read more
Great thing about this property is that it is just off the major highway and close to retailers like target Costco Ross Dollar tree in fast food eat
Business response:
Dear Whitney, Thank you for sharing your experience with us. We’re pleased to know that our location added value to your stay and made it easy to access nearby shopping and dining options. However, we regret any issues that may have prevented you from having an outstanding stay. We hope to have the opportunity to welcome you again and provide an even more enjoyable and seamless experience next time. Sincerely, Hotel Management
This is my go-to for events at the Starlight Center. To me, it's walkable; your mileage might vary. The Greek restaurant next door makes it worthwhile. The property felt safer than it has in the past.
Front office was nice. There were a few things that weren’t clean in the room but not anything
Business response:
Dear Kimberly, Thank you for staying with us and for sharing your comments. We’re glad to hear that your experience with the front office left a positive impression—it means a lot to our team. While we’re sorry to learn that some aspects of the room didn’t fully meet expectations, we appreciate your understanding. Your feedback helps us improve, and we’ll certainly use it moving forward. Thank you for choosing Extended Stay America, and we look forward to welcoming you back for an even better stay. Sincerely, Hotel Managemen... read more
the room was clean, but the bed mattress are not confortable, the bathroom was not the same we see in the pictures, it was old stained tub.
Business response:
Dear Marco, Thank you for staying with us and for reviewing your time at our hotel. While we're pleased to know that you found the room clean, we regret that certain aspects of your stay did not meet your expectations. Your comments regarding comfort and the condition of the bathroom have been noted and shared with the appropriate teams for review. Your feedback is invaluable, as it allows us to address areas that could have made your stay more enjoyable. We hope to welcome you again for a more satisfying and comfortable vis... read more
El desayuno incluido solo es cafe, té y pan
Biggest issue I had was the bed. Not comfortable and squeaked even just by sitting on it
Business response:
Dear Jaime, Thank you for sharing your experience with us. We’re glad you chose to stay and appreciate your honesty. While we strive to create a restful and enjoyable environment for every guest, we recognize that individual comfort preferences may vary. Your feedback has been noted and will be shared with the relevant team as we continue to work on enhancing our accommodations. We value your input and hope to welcome you again for a more satisfying visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 3.5 star rating with 3,427 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.