This profile has been claimed by the business owner or representative.
Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No me reembolsaron un depósito
Business response:
Thank you for choosing Extended Stay America, and for taking the time to post a review. We are glad to see from your rating that you had a pleasant stay overall. However, we regret the inconvenience you had due to the incidental deposit. Please know, any incidental hold remaining will be refunded back to your account, and this can take your bank a few business days to process. Meanwhile, we request you to reach out to us as we would be happy to assist you with any issues you may have. Thank you once more for your review, we ... read more
muy bien todo nomás un poco sucio
Staff was awesome and very accommodating. Could use better sound proofing. Could hear neighbors talking and people on the floor above sounded like they were stomping around. Nice kitchen area though.
so so Room was not the cleanest but overall comfortable. Weak wifi unless you upgrade to their premium paid version.
Business response:
Daniel, thank you for your review. We are happy to know you had an overall pleasant stay with us. However, we are sorry for not meeting all of your expectations and regret any inconvenience caused. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Disappointed this time around I had booked with this hotel a few times before. The 2nd time was a mess but it was straightened out regarding check-in. This time around, they had a sign posted that they now require a $100 deposit. I was totally surprised and had no choice but to pay the deposit which was to be refunded depending if the room was left in good condition within 3-5 business days. A few times in the middle of the night my kids and I were woken up to loud shouting, fights and someone banging on the door next to us.... read more
Business response:
Thank you for choosing to stay with us again. We are sorry you were unhappy with our incidental charges and apologize for the inconvenience you had due to other guests on the property this time. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. Please revisit us so we can make it up to you and provide you all with a wonderful experience you always deserve. Sincerely, Hotel Management
Nothing
Business response:
Thank you for staying with us and leaving your rating. We are glad you had a pleasant stay and that you were satisfied with what we had to offer. However, we regret any inconvenience you may have had. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Dece
Business response:
Thank you for evaluating your visit. We are glad to know that you had an overall comfortable experience and that our service along with our amenities met your expectations. We look forward to hosting you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 1,953 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.