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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The girl at the front desk was rude and very unhelpful
Business response:
Thank you for providing your feedback. We apologize for the rude behavior of one of our associates. Your feedback will be used as a training tool to improve our service going ahead. We hope you’ll give us a chance to host you again in the future. Sincerely, Hotel Management
Room service. Didn't know i had to pay for it. Thought it was covered when i paid online
Business response:
Jerry, thanks for the feedback. Room service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. We hope you will give us a chance to impress you on a future visit. Your overall rating suggests you had an otherwise great stay, we hope you will choose Extended Stay America again in the near future. Sincerely, Hotel Management
Business response:
Raydan, e are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
The place was clean, a little old bit it's what to expect with the price. The pool was warm and also clean. Number 1 problem?! The "continental" breakfast consisted of muffins and coffee.. no juice, milk, cereal, or fruit. Expedia should advertise it the way the hotel does. Grab and go breakfast.. if I would have known about the breakfast, I definitely would not have stayed here.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-kept property and that overall you had a pleasant time while you were here. However, we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
The front counter was open for late check-in, parking was easy, the room had a convenient little kitchenette, and there was plenty of hot water for morning showers. Good coffee. The room was overheated and even though we had the thermostat turned down as low as possible and we cracked open the storm window, the room was still so warm that it was difficult to sleep.
Business response:
Thank you for being our guest at Extended Stay America. We're happy to know you were pleased with our parking facility and you liked your accommodations. However, we're sorry for the inconvenience you had due to the HVAC in your room. We have discussed our maintenance team to fix the problem immediately. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Lawrence, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Rachel, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Overall good, noisy
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 1,010 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.