Extended Stay America - Fairbanks - Old Airport Way

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Rachel, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Rachel, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

It was fantastic to have you and your family as our guest at Extended Stay America. We are delighted you were able to bring your 4-legged family member, too and liked the service provided by our staff! We love taking care of our guests, and we are happy it showed! Thank you for your nice words. Come back and visit us soon! Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city.. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Managemen... read more

Business response:

We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Kiatcha, it was fantastic to have you as our guest at Extended Stay America, and we are delighted you were able to bring your 4-legged family member, too! We love taking care of our guests, and we are happy it showed! Thank you for your nice words. Come back and visit us soon! Sincerely, Hotel Management