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Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
1. Great dog area 2. Fairly comfortable bed 3. On the go breakfast 1. Dirty entry and doors 2. Non smoking rooms smelled like smoke. askchange change
Business response:
Thank you for being our guest. We are happy to know you slept well on your cozy bed and enjoyed our grab-and-go breakfast offerings. However, we apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Room had a terrible odor. Other than that the staff was friendly, room was neat and clean. Area was nice.
Business response:
Ronald, thank you for being our guest at Extended Stay America. We are happy to know you were impressed with our courteous associates and liked our location. Also, we have asked our housekeeping team to deep clean the room to remove the odor. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Residents Excellent
Business response:
We are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice hotel. Location is awesome. Allows access ro dining grocery entertainment and air port. Staff was awesome. Veey helpful. Thanks for your making me feel like im a home away feom home.
Business response:
Kimberly, thanks for choosing Extended Stay America. We are thrilled to know you liked our courteous service provided by our staff and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice hotel just wish they cleaned the rooms more frequently for people who stay for an extended period of time
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
A mixed experience It was very helpful having a kitchenette and the staff were able to provide us with most of the kitchen tools and pans. However, staff on the front desk were barely friendly, no sense of welcome. The housekeeping staff were much more helpful and friendly. Bathroom sink was plugged and door was misaligned. A mixed bag.
Business response:
Susanne, thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for falling a little short of providing you with a perfect stay. Your feedback is shared with our team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Could be better Clean and relatively comfortable but signs of maintenance neglect, bathroom door not closing properly, bathroom sink plugged. Staff are helpful especially housekeeping.
Business response:
Susanne, thanks for being our guest. We are pleased to read you had a nice stay at our hotel. However, we apologize for the maintenance issues you came across while you were here. Your feedback is shared with the concerned department to do the needful. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Everything was fine inside the room hallway was dirty and the outside entrance was horrible it was dirty needed cleaning
Business response:
Thank you for writing a review of our hotel. We are happy to know you liked your room, but we are sorry for the cleanliness issues you had in the common areas. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. All of us here at Extended Stay America appreciates your business and look forward to seeing you again. Sincerely, Hotel Management
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 982 reviews.
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.