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Extended Stay America - Fairfield - Napa Valley

3.4
  • Hotels
  • Fairfield, CA

About this business

HospitalityHotels

Location details

1019 Oliver Rd., Fairfield, CA, 94534, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,786 reviews
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Anonymous 
8 years ago

I need a copy of my receipt asap It was fine but I need Expedia to send me a receipt for my expense report Pleas send asap 

Business response:

Thank you for choosing Extended Stay America - Fairfield - Napa Valley. We are glad you had a pleasant stay at our hotel. Thank you for being our guest, and we hope to see you again soon. Sincerely, General Manager 

terry's profile image
terry 
8 years ago

Business response:

Terry, thank you for taking the time to post a rating. We always make efforts to provide an exceptional experience to all our guests, but it seems we missed the mark in your case. We hope to have one more chance in the future to redeem ourselves. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Thank you for your visit. We are glad to see you had an overall pleasant stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager 

ria's profile image
ria 
8 years ago

Close to everything We arrived after hours for our check in and someone was waiting for us at 2am due to our flight being delayed. We got a handicap room which was huge and perfect for my 2 girls. It was nice and quiet and the little breakfast bar was just enough to satisfy us first thing in the morning. The staff was very polite and friendly. 

Business response:

Ria, thank you for sharing your kind feedback about Extended Stay America - Fairfield - Napa Valley. We are delighted to know our outstanding hospitality and convenient location met all of your expectations for a great stay. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager 

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Mom 
8 years ago

Extended Stay Fairfield The hotel is a little dated, but it was clean. I stayed in the second floor. Non-smoking room, but I could still smell tobacco smell in the hallway. Maybe it used to allow smoking. But I did not smell it in the room. The hotel staff was very helpful. It was nice to be able to have a small kitchen in the room, full refrigerator and two burner stove, along with a microwave. You do have to go back to the front desk to ask for pots, pans, plates, fork and knives, cups, coffeemaker. There is no usual amen... read more

Business response:

Thank you for staying at Extended Stay America - Fairfield - Napa Valley. We are pleased to know you had an overall nice stay, loved the kitchenette in your room and our location. We would like to mention that, our guests often bring their personal items from home to use in their room, so that's why our hair dryers are kept at the front desk. We hope to see you soon. Sincerely, General Manager 

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Anonymous 
8 years ago

Good service Fast and friendly service 

Business response:

Thank you for choosing Extended Stay America - Fairfield - Napa Valley and taking the time to review your stay. It was a pleasure to know about the excellent service you received from our staff. This is what we strive to do every day, so I thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager 

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roland s 
8 years ago

loved it perfect 

Business response:

Thank you for choosing to stay at Extended Stay America - Fairfield - Napa Valley. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. We appreciate your business and look forward to serving you back soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
9 years ago
Anonymous's profile image
Anonymous 
9 years ago

rudeness and false accusation of noise making.... horrible 

Frequently asked questions about Extended Stay America - Fairfield - Napa Valley

How is Extended Stay America - Fairfield - Napa Valley rated?

Extended Stay America - Fairfield - Napa Valley has a 3.4 star rating with 1,786 reviews. 

When is Extended Stay America - Fairfield - Napa Valley open?

Extended Stay America - Fairfield - Napa Valley is open now. It will close tomorrow at 12:00 a.m.