Extended Stay America - Fairfield - Napa Valley

Anonymous 

on Expedia

9 years ago

My stay was awful the customer service was bad 

Kate 

on Expedia

9 years ago

Not very clean This place needs some help with hygiene. The hallways smelled bad and the trash room on our floor was piled high with trash bags. Hard to get service at front desk. Also kitchen had no dishes or utensils so not really helpful. Will not return. 

Anonymous 

on Expedia

9 years ago

Not Worth the money The hotel is about a 85-90$ a day type of place. Smells like smoke. Staff was very nice. Just a little old and dirty. 

Lori 

on Expedia

9 years ago

Would not stay again 

Anonymous 

on Expedia

9 years ago

Disappointed Was disappointed to learn Studio 6 (Motel 6 extended stay locations) out performed at half the price of this $100+ per night location. The staff were good but the advertised "fully equipped kitchen" was not what they advertised as far as access to kitchen equipment beyond very basic utensils. The microwave was located above the stove. I am 5'5" and this location required me to lift food/beverages 4 inches above my face/head. Messy if I spilled going in...dangerous if I spilled pulling things out. I used it only ... read more

Claudine 

on Expedia

9 years ago

Eek! Will not be staying here again. It's a drug paradise. Halls smell like pot and urine, elevator smells like stale cigarettes and room doesn't even have a coffee maker or a hair dryer. 

meng 

on Expedia

9 years ago

the hotel smells like a ashstray, it was uncomfortable, the only good part was the service but other than that, I would never ever stay here again and I'm goin to tell my friends not to come here either, worst experience ever 

contractor 

on Expedia

10 years ago

terrible location If you are heavy smoker this place will be the right place to go , but for those who want something clean and Odorless specially if you travel with kids will be horrific due to bad smoke from cigars at interior of facility. I'm very disappointed that Expedia keep give them clients . 

Anonymous 

on Expedia

10 years ago

Would never extend a stay here The only pleasant part of the trip was the front desk staff. They were very friendly and helpful. The hotel is pretty dumpy though. The lobby smelt fine. Then we got in the elevator to get to our room. It was a weird odor of skunkiness and industrial cleaner. Then the hallway to our room stank of stale cigarettes and cleaner. Our room smelt ok. It was a little annoying that we had to go back downstairs just for mugs and a coffee maker. There wasn't even a cup or glass in the room. The thermosta... read more