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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nos quedamos dos noches pero el cuarto no lo Limpiaron. Y cuando fuimos a recepción dijeron q no se había limpieza hasta q hiciéramos check out. No tenían toallas extras Los Empleados de mal Humor atienden muy mal. No lo volvería a usar
Business response:
Dear Lilia, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. SincerelyHotel Management
First time is a great time This was my first time staying in the Extended Stay America Suites in Fishkill on Merritt Blvd., Route 9, and I doubt it shall be my last. The check-in staff were very professional and friendly, and the other staff members I encountered during my stay were also professional and friendly, too. I especially enjoyed how spacious my room was and how safe and easy it was for me to walk from the hotel to my favorite Flory's convenience store location.
Old and noisy The room was clean but old and not well maintained. The lay out wasn’t good because the TV blocked getting from bed to bathroom. The refrigerator and HVAC were loud. The furniture was heavily worn. The closet was small, fine for our day trip but I couldn’t see that working for an extended stay.
Business response:
Dear Cheryl, Thank you for evaluating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your suite did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We are having similar discussions, and we have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. We hope you con... read more
Front of the fridge was dirty and no soap in the room
Business response:
Dear Quincy, Thank you for your review. Our guests' comfort is always our top priority; therefore, we apologize for any oversights with your room. We are confident you will have the outstanding experience you deserve the next time you stay with us. Thank you for being our guest, and we look forward to your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.