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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good price for a suite Good place to stay for a couples night! Has kitchenette and lil living room, it was perfect
Needs improvement. The A/C had been left off on a 95 degree day, so the room was 80 plus when we checked in at 8:00 pm. The toilet seat needs tightening (nearly falling off). The smoke detector is missing (see photo). The wall fan designed to pull cool air into the bedroom from the living room A/C doesn’t work. We were just looking for a place to lay our heads while traveling. We’ll likely pass next time.
Business response:
Thank you for choosing us and for sharing your concerns. We apologize for the issue you encountered with your accommodations. Your review has been shared with the maintenance team so we can understand what happened and correct our process to ensure a better experience. We certainly understand your frustration and appreciate your patience. We hope this incident does not keep you from choosing us again on your next visit to our area and thus would like to make it up to you. Sincerely, Hotel Management
The woman at the front desk was very nice. She was great. The place is a dump. It smells, the crowd staying thereis rough. Its like a flop house. 3 little pillows on the bed. Place is dirty. Would not surprise me if it was a ho house. Dont bring kids here. Theres no security and its not safe. We left. Lost $175, but its too much of a rathole to bring your wife.
Business response:
Peter, thank you for sharing the specifics of your stay. We sincerely apologize for the cleanliness issue you encountered while you were here. Please know that we will address this with our housekeeping team to ensure we are more consistent in our service delivery. We are also sorry if you had any inconvenience due to the other guests staying at our property. In addition, we want to assure you that all guests are safe on our premises. We encourage you to try us again in the near future. We are confident you will enjoy a bett... read more
😍
Business response:
Alberdy, thank you for being our guest at Extended Stay America. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Sincerely, Hotel Management
I could control my heat...love that! Check in was professional
Business response:
Dina, thank you for choosing Extended Stay America. It is lovely to read that we exceeded your expectations and that you were especially happy with your comfortable accommodations and courteous service provided by the front desk team. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.