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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wish fast WiFi wasn’t an upgrade for purchasing but rather free. Other than that, it was clean, comfortable, friendly and helpful staff, good grab and go breakfast items, would stay again!
Business response:
Brian, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We are also glad you liked our great breakfast and our courteous associates. Thank you once again, and we look forward to hosting you back soon. Sincerely, Hotel Management
Good easy check in and easy check out. Friendly staff.
Business response:
Cristian, thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
The stay was average. The rooms were comfortable and clean but the breakfast and fitness center access was misrepresented. There were oatmeal packets for breakfast, but no bowls to eat the oatmeal. There was a minimal selection for tea and only non-dairy creamer powder. The hotel also advertised a fitness center, but in reality this was a sport club that you had to drive to. Granted, only 5 min away, but not what we were expecting given the advertisement. If you want bare bones amenities, this is a perfect place.
Business response:
Thank you for the feedback. We are glad to read you had an overall satisfactory stay and liked the cleanliness of your room. However, we apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. Your comments about breakfast offerings will be shared with our brand leaders to assist them when determining new breakfast offerings. We are also sorry you were unaware of our fitness center arrangements prior to your arrival. We hope you will give us another opportunity to be of serv... read more
Weekend trip The only thing I can say was bad was the garbage was not cleaned out before we got there
Business response:
Traci, thank you for the review. We are glad you had an overall wonderful time at Extended Stay America while you were here for your weekend trip. Your concerns regarding the cleanliness issue have been shared with the housekeeping team to ensure a better experience going forward. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
The place seemed a little outdated and run down. We had a pullout couch as one bed when I asked about it at check in I was handed a bag of linens to make the bed. Why not have fresh linens already available in the room?
Business response:
Thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
I wish they had a pool and later breakfast. The room was nice, I enjoyed having a seperate living room and kitchenette, but there was no silverware or things to cook with. I wanted tea in my room but there were no cups to microwave and no pans to boil watet
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your comfortable suit and the fully equipped kitchen. Please note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front de... read more
Right off I-84 and Rte. staff was friendly and helpful.
Business response:
Thank you for being our guest at Extended Stay America. It is good to know you enjoyed your time with us and that you loved our ideal location as well as our courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.3 star rating with 1,560 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.