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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need work
Business response:
Neysa, thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
Staff is super friendly and welcoming
Business response:
Lidette, thank you for sharing feedback regarding your stay at Extended Stay America. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. Thank you for including us in your travel plans. We invite you to stay with us again the next time you visit this area. Sincerely, Hotel Management
It was clean and friendly. Welcoming staff
I liked the room setting acceptable and accessible for the peace and quiet atmosphere i was looking for. Room was also clean
Business response:
Valarie, thank you for taking the time to evaluate your stay. We are glad you were pleased with our immaculate accommodations and that you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Ok, not great The room was clean and the beds were comfortable. It was advertised that the kitchen was stocked with dishes and utensils, but it was not. I had to ask for them at the desk, and I was then given 1 fork, 1 spoon, and 2 plates (for a family of 4). They were severely understaffed, and I felt bad for the desk clerk, who seemed to be the only one working. It made the check in process very slow. The room definitely showed it’s age with repairs needed to various areas. On a positive note, the room was spacious and cle... read more
Business response:
Thank you for your candid evaluation. We regret the inconvenience you experienced with the dishware and apologize for the wait time you encountered during check-in. Please be assured, we will review this appropriately and take the necessary actions to elevate our guests' experience. On a positive note, we are happy our location worked well for you and that you were pleased with our immaculate accommodations. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel M... read more
What’s Missing. Extended stay hotel yet no paper towels or silverware in room. Breakfast was just carry away, no juice or milk.
Business response:
David, thank you for your review. We regret your disappointment with our grab-and-go breakfast offerings. We will share your feedback with our food and beverage team to see where we can improve. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.