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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This isn’t my first time staying here and it won’t be my last. Overall the hotel is nice, check in was quick and easy, staff was friendly, bed was comfortable and didn’t have to worry about bed bugs. My only problem was hair in the shower wall, things in the bathroom drawer and that stain on my pillow.
Business response:
Thank you for your feedback. We are glad you liked our friendly staff and comfortable accommodations. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. However, we apologize for the issues you had in your room. We have shared your concerns with the housekeeping team. It was our pleasure hosting you during your time in the city. We look forward to your next visit. Sincerely, Hotel Management
Hotels needs to be updated, bending machine was broken. But it served the purpose.
Business response:
Thank you for your feedback about your stay with us. We apologize that our facility fell short of your standards. We are sharing your comments with our team as we work to update and refresh our hotel. Also, we are sorry for the disappointment you had with the vending machine. Your comments will be shared with the maintenance associates to do the needful. We hope to have the opportunity to make your next stay with us outstanding in every aspect. Sincerely, Hotel Management
The hotel was clean and safe. There were no glasses, utensils in the kitchen. But it had a full refrigerator and a stove.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
You have to ask for all the cookware and dishes. The "sanitized" coffeemaker was not washed. Dried coffee in bottom and looked bad.
Business response:
Thank you for sharing your comments. We are sorry for the housekeeping service issue you encountered and regret your stay was not a pleasant one. Corrective action has already been taken in the appropriate team to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.