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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is located in a very nice location the property is very nice and beautiful but very poor atención and the personal I complain about a garbage that was sitting at the door of my room sooner I check in and they never took care my room was 238 breakfast not good not coffee not sugar looks like there was only one person working and doing all
Business response:
Thank you for your recent stay at our hotel. We are happy you liked our location and well-maintained property. However, we regret you did not like our breakfast and apologize for the cleanliness issues you faced with your room. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you deserve. Sincerely, Hotel Management
Would stay again I was in town because of a wedding, and just needed an overnight. The hotel was easy to find, clean, and had a friendly staff. The room was spacious, but not palatial which was fine for my needs. I liked that the bedroom was a room with a door rather than just a space. This made it feel more homey which was nice. If I had any suggestions, they would be minor. There should be a bell at the front desk. The staff wasn’t at the when I arrived and there was no way to summon anyone other than shouting hello. When ... read more
Business response:
Elizabeth, thank you for choosing to stay at Extended Stay America while visiting for a wedding. We are glad you liked our courteous service and comfortable, spacious accommodations. We value your opinions and will share them with our team. Thank you again, and we look forward to your next visit. Sincerely, Hotel Management
The property looked clean but didn't feel clean. It felt disgusting. We slept in our clothes for fear of catching something. This is defiantly a $50 a night hotel, not a $110 a night property. The "breakfast" was packets of oatmeal with no bowls, no spoons, no hot water...lol...seriously.
Business response:
Please accept our apologies for your unpleasant experience at our hotel. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments were shared with the team in an effort to improve our service. We hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Very nice service very clean rooms professional need more discount
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Dingy,needs updating. Location was great. Staff friendly.
Business response:
It was a pleasure to have you as our guest. We are glad to read you liked your room and that our was convenient for your needs. However, we're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans... read more
The room was nice and spacious and clean. The hallway smells. Staff was friendly. No continental breakfast however - more of a grab and go - coffee and granola bars and wrapped muffins.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.