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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was very dirty. Literally poop all over toilet seat when we checked in room. Food crumbs and something sticky all over counters. Bathroom door would not close all the way because it was hanging off the track. Hair in bed sheets.
Business response:
Please accept our sincere apologies for not living up to your expectations for a perfect stay. We always strive to deliver a well-kept room, and unfortunately, we missed during your visit. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments to step up their game and work more diligently going forward. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
We checked in late and facility was fine but the room could’ve been cleaner.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall great stay. However, we regret the minor cleanliness issues you encountered. Your feedback will be shared with the housekeeping team to be more diligent going forward. We hope to see you again soon on your next trip this way. Sincerely, Hotel Management
El desayuno muy pobre solo café. Salto la alarma se INCENDIOS a las 5:15 y estuvimos en la calle 1 hora sin explicación del hotel. Mala cadena
Business response:
Please accept our most sincere apologies for not fulfilling our providing you a restful stay. We are very sorry for the breakfast not being according to your expectations and the hassle caused due to the fire-alarm setting off. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
The counter in our room was broken but still functional. I needed a cup to take my medicine with water and there were no cups. I’ve never been at a hotel that didn’t have disposable cup in the bathroom. Property is ok, no frills, we just needed a place to lay our head that night. Did like the stores nearby.
Business response:
Thank you for taking the time to post your review. We are sorry for your disappointment with the lack of some basic in-room amenities. We wish we had the opportunity to make things right during your stay. However, we are glad our location did make some positive impression. We hope you will come again so we can make your entire experience a pleasant one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.