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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The floor was sticky, the garbage disposal was reeking a foul odor, there was one shampoo bottle left in the bathroom for me …. and it was empty! (used) I found a long hair under the pillow when I checked the bed (first thing I always do), so I am sceptical if the linens were even changed. It grossed me out so much I never slept under the covers. I had called ahead to see if they had blow dryers, so I could leave mine home - and they said "yes".... ummm….nope. I had to go down to the front desk with my empty shampoo bottle a... read more
Business response:
Jennifer, we offer our sincere apologies for not meeting your expectations for a perfect stay. Your feedback for the cleanliness and the service issue is shared with the housekeeping and front office teams to ensure we deliver better service going ahead. Please consider giving us a chance to improve our impression on you on your next visit to our area. Sincerely, Hotel Management
Ok place to stay. Clean and adequate. Room was nicely sized with a kitchen and small living room. Would definitely stay here again
Business response:
Bob, thank you for choosing Extended Stay America. We are glad to know you loved our well-equipped room and that you had a nice stay with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Okay condition,average price, well furnished Enjoyed the full size fridge and nice window treatments... older furnishings and well-accomodated. Conveniently located and easy way in and out
Business response:
Thanks for the kind review of Extended Stay America. We are delighted to know you liked our affordable value and that you liked our convenient location as it was perfect for your needs. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
There was no thrash bag and the sink aas clogging
Business response:
Saji, thank you for taking the time to review your stay. We apologize for the issues you had in your room and for failing to meet some of your expectations. Please be assured we have shared your feedback with our maintenance team so that they inspect the problem and resolve it as soon as possible. We appreciate your feedback and hope to have another chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
ESA Fishkill, NY - Good, low cost hotel Room was good, clean, and comfortable. No drinking cups or glassware were left in the room for guests - had to go down to front desk late at night - they claim they can't leave them in the room as drinking cups need to be sanitized. It appears they are trying to save $ by not providing the usual disposable plastic cups. They also do NOT offer a true continental breakfast - only granola bars and coffee were available for guests. So don't expect donuts, cinnamon buns or rolls.
Business response:
We appreciate you choosing our hotel and for providing your review. It felt good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Kelly, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Constant smell of smoke (likely cigarette) in the corridor and room
Business response:
We apologize for not meeting your expectations and for the odor issue you experienced while here. We have asked our housekeeping staff to make sure our property receives a deep clean to remove the smell. We hope you will consider a return visit as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.