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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Regretful choice Check in was fine. Bathroom not very clean, dirty toilet, meager provisions re:towels. No trash receptacle. Very loud heater. Could not find linens for pull out couch & was given 2 fitted sheets only at reception. I asked for a blanket & desk clerk said there weren’t any! When I asked him what was available for a cover, he told me very reluctantly that he would look in storage & I never heard from him afterwards. Coffee was very good, and the rate was very affordable . Would not recommend.
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Good Nice area , clean, like the kitchen, we can cook nodle
Business response:
Thank you for your stay at our hotel. We're glad that your stay was good overall, but we apologize that we didn't meet all of your expectations. We appreciate you taking the time to write about your experience, and we hope to accommodate you again in the future! Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
The room had plenty of space for 2 adults and 2 Teens
Business response:
Thanks for being our guest. We are glad to read you had an overall pleasant visit and liked the spaciousness of your room. Please come back to stay with us the next time you are in the area. Sincerely, Hotel Management
Business response:
Thanks for the four-star rating. We are glad you had a comfortable stay at Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management
Horrible. After taking other guest who came in line after us, we were provided keys to a used, dirty room. We were given alternate keys to a room where the toilet would not flush properly. The attendent did not know how to log us in to wifi. I prepaid on hotls.com and then my credit card was erroneously used by the check in attendant to pay for people who came after me (that happened to be the same nationality). Guess we all look alike. Still waiting for my refund to post days later, for there incompetence.
Business response:
We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
Business response:
Marion, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.