Extended Stay America - Fishkill - Route 9's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Fishkill - Route 9

3.4
  • Hotels
  • Fishkill, NY

About this business

HospitalityHotels

Location details

25 Merritt Blvd., Fishkill, NY, 12524, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,628 reviews
Select a rating
Marist Mom's profile image
Marist Mom 
8 years ago

Extended Stay Poughkeepsie Visit I only booked for 2 nights and found the suite to be very comfortable complete with full refrigerator, dishwasher and stove. There is no daily room service but you can ask the front desk or housekeeping for extra towels or dishes for the room. The hotel staff is very pleasant and accommodating. The laundry facilities was wonderful with nice front load washers and dryers, as well as a large table for folding. The complimentary breakfast is a "grab and go" and not quite extensive (coffee, oatme... read more

Business response:

Thank you for sharing your experience at Extended Stay America. We are glad to know you loved the kitchenette in your room and found our location perfect for your needs. We also appreciate your observation and have taken a note of the same. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
8 years ago

Not bad Need some updating but, was clean. 

Business response:

Thank you for being our guest. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Jesus, we are disheartened to see from your rating that we did not live up to our usual standards. Please accept our apologies and consider giving us another chance to prove we are up to the task of delivering outstanding service and accommodations. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
8 years ago

Friendly staff, limited amenities The staff was very friendly and the cost was excellent for a hotel that allowed me to bring my dog along. The room was in somewhat rough condition, but overall it was good enough for our needs. 

Business response:

Thank you for being our guest. We are pleased to read you were impressed not only with our courteous associates but also with the value we offer. However, we regret any inconvenience you experienced while being here. We appreciate you choosing us and hope to make a better impression on your next visit to our area. Sincerely, Hotel Management 

Galen's profile image
Galen 
8 years ago

Good place to stay for the price. The only problem I had with my stay was that the wifi connection was not strong. 

Business response:

Galen, thank you for being our guest at Extended Stay America. We are pleased to know you were overall satisfied with your stay and that you liked the value we offer. I have shared your concern regrading the internet service with my maintenance team. We hope you will choose us again the next time you are in this area. Sincerely, General Manager 

krtnkrs's profile image
krtnkrs 
8 years ago

Very nice Would stay again lovely hotel, had a good nights sleep 

Business response:

Thank you for taking the time to share your wonderful review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Friendly staff and hotel is acceptable. Rooms need some minor maintenance to improve conditions. Maintenance needs to stay on top of issues. 

Business response:

Thank you for being our guest. We are happy to know you liked your room and had an overall pleasant time. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, General Manager 

Tori's profile image
Tori 
8 years ago

Hard beds Stayed Saturday night into Sunday when I checked in I asked for a later check out to find out the next morning we couldn't have one had to rush out. Then the room it self wasn't set up good and the beds are hard and the pillows aren't soft. 

Business response:

Tori, thank you for taking the time to write a review about your stay. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We appreciate your business and sincerely apologize that we failed to provide you with a good night's sleep. We hope you will give us another chance to prove ourselves to you in the near... read more

Deborah's profile image
Deborah 
8 years ago

False Advertising (by hotels.com) We stayed 9/3/17 in Room 208 (1 queen studio w/sofa bed). Hotels.com said it sleeps 4--it actually only sleeps 3: the sofabed is a TWIN. Hotels.com also said extra beds (i.e. rollaways) were available and I had a comment requesting one. Upon check-in, I was informed that not only did they not have rollaways available, they have NEVER had them. So hotels.com, you need to update your website comments on this room. Luckily we had an aerobed for our second child and squeezed him in underneath a ... read more

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager 

Frequently asked questions about Extended Stay America - Fishkill - Route 9

How is Extended Stay America - Fishkill - Route 9 rated?

Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews. 

When is Extended Stay America - Fishkill - Route 9 open?

Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.