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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family Trip The hotel was clean, rooms was nicely furnished and seemed recently updated, location was good and convenient. Draw back even though the hotel is a smoke free hotel the hall way and elevator smelled of smoke, So if the designated smoking area could be relocated that would be good, house keeping could spend a little bit more time in the common area and clean under the bed and refrigerator drawers. And a little bit more breakfast selection would be nice other than, hot chocolate oatmeal and muffin, tea and coffee. ... read more
Business response:
Thank you for reviewing us. we're pleased to know overall you had a comfortable stay with us. However, we've noted your point of concerns and the same has been shared with our housekeeping team to ensure deep cleaning is done so that our future guests do not have the same problem again.We value your suggestion and hope to welcome you back soon. Sincerely, General Manager
Unable to use continental breakfast as by 8:30 am no cups or mugs available for coffee, no edibles available at all. Poor location as close to busy xway so extremely noisy throughout entire night.
Business response:
Thank you for your feedback. Please accept my apologies for not being able to impress you with our location and that you were unable to take advantage of our complimentary breakfast. We are not certain of the time you visited for breakfast, but we can assure you wewilllook into what does not sound like a typical experience. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, General Manager
Business response:
Lucyann, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Arisleida, thank you for staying at Extended Stay America. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Non smoking facility yet smelled like smoke. Please reeked of smoke. Found garbage in the room under the bed and the AC didn't work well.
Business response:
Thank you for being our guest and for sharing your feedback. I apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thanks again for your feedback, and we hope to welcome you back in the future. Sincerely, General Manager
It was a very nice n clean hotel. I would most definitely recommend someone to stay there. Actually is one of the beat hotels i ever stayed at
Business response:
Jacob, it was a pleasure to have you as our guest Extended Stay America. We are delighted to read you liked our well-kept property and that our facilities were up to your satisfaction. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Business response:
Donna, thank you for being our guest at Extended Stay America - Fishkill - Route 9. We appreciate the time you've taken to share your nice rating. Please come see us again the next time you head our way. Sincerely, General Manager
Business response:
Linda, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Fishkill - Route 9. Sincerely, General Manager
The stay was ok until 530 am on Sunday morning i was woken up by the fire alarm, we had to run out of the building, there was only one staff in the hotel, she investigated the alarm and told every one that it was one of the guest that fell asleep and left the hotwater running and the room filled up with hot steam. There was no breakfast, something called grab and go breakfast, cold muffins, snack bars and coffee or tea.
Business response:
Thank you for your visit. Although you had an overall pleasant stay, we are extremely sorry that our grab and go breakfast was not to your liking and for the inconvenience you experienced due to the fire alarm. We will be sure to share your feedback regarding our breakfast offerings with the concerned team as we plan any changes to the same. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.