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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty, dirty, dirty The staff was helpful. The hotel was dirty and worn.
bad night Greeted by a locked door, used the phone in the outer lobby, it went to VM. Used the phone to rap on the glass door, finally a young and grogy young lady opened the door. I had a reservation that she couldn't find for 15 minutes, finally she checked me in. My room smelled horrible, the bathroom was a disaster, broken shower rod and towel bar. I'm glad it was just to sleep and shower, I'll never stay there again. It was way over priced too!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will make sure we are implementing deep cleaning and preventative maintenance procedures to ensure your experience is not repeated. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
OK for one night The place is fine, not as bad as some others have rated. However, it is def. overpriced.
disappointing no pool, poor breakfast, no business computer, phones didn't work, no ice bucket...really?! the free pass to the local gym was the best part of the experience.
Poor conditions The hotel room was dirty and there was black mold on the ceiling of the bathroom. I could not find a place to get a drink of water. There was non in the machine and the hotel does not provide or could not even get me a cup of water. The furnishing were very dated. The bed was very uncomfortable and the blankets were dirty. I would never stay at this hotel again. The price was not cheep at all and I found out later their were people staying there for much less. I asked for the manager when I checked out and th... read more
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your experience was not to your expectations. In response to your feedback, I will make sure we are closely inspecting rooms as well as clearly communicating our amenities. Thank you for your comments.
Worst hotel ever booked on Expedia Where to start. The hotel has an odor as soon as you walk in. Then the hotel clerk told us there was an issue with the booking. That Expedia knew they didn't have double rooms which we had booked. Then when we finally worked thru all the issues, we went to our rooms. Oh, and the clerk went to go check on the rooms just prior to giving us the keys. The room was absolutely horrible. The couch was torn, had stains that looked like mold, the carpet was stained and worn, and there was a terrible... read more
Business response:
Thank you for your review. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Thank you again for your feedback.
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.