This profile has been claimed by the business owner or representative.
Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
SCAREY Hotel was unkempt. Lobby not vacuumed, hotel smelled of smoke (non smoking hotel). Some of the rooms looked like they had been broken in to and the doors were not fixed. At 1 minute after check out time we received a call asking us if we were checking out.
No maintenence staff on friday afternoons?
Business response:
Thank you for bringing your experience to my attention. It was disheartening to read that you were not provided with adequate customer service. I will work with our staff on the correct communication and customer service that must be maintained at all times. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
for $200 a night - should be nicer! meh...It was quiet - which has it's own inherent value - everything else was very chincy The cabinets and furnishings were really low quality. Coffee and instant oatmeal for breakfast - yummy! The staff was very pleasant but for the money I would have expected nicer - everything
Convenient location. good dining choices nearby. Breakfast was pretty skimpy. Could be made much better without much cost or effort.
Cheap and Luxurious Big room
Business response:
Thank you for sharing your comments. I am glad to see you value what you get for the affordable price at our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
A/C would not turn off, but I would rather have a freezing cold room than a hot stuffy room. Staff slow
Ripped mattress, foul odor in hotel and room. rooms were dirty and smelled. Contental breakfast was instant oatmeal or a stale prepackaged muffin. Staff do not make eye contact. Beds unmade, one mattress was ripped....a true nightmare for ourfamily.
The hotel had a heavy smoke odor in the hallways. The room had a mildew odor and the rug felt damp under foot. The mattress needed to be replaced. The springs made a wave resulting in a very uncomfortable night. Breakfast is a grab and go. It had good variety.
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.