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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent customer service
Business response:
Dear Guest, Thank you for your wonderful feedback! We are thrilled to hear you enjoyed the excellent customer service at Extended Stay America. Providing a great guest experience is our top priority, and we look forward to welcoming you again in the future! Sincerely, Hotel Management
They could do better. My stay was ok. I was welcomed by a nice lady at check in. The rooms appeared pertty clean but it did have a strange sent. I stayed 4 days and no one cleaned our room not 1 time during our stay and when i mentioned it to the front desk i was told the only clean the rooms every two weeks. No one would bring up tolite paper or towel. You had to bring down the old ones in order to get new ones. And there was a roach in my room when i came back from being out all day. So the stay was ok.
Business response:
Dear Cherie,Thank you for your feedback. While we are pleased you experienced a warm welcome at check-in, we regret that certain aspects of your stay fell short. We apologize for the unusual scent, the misunderstanding regarding the cleaning schedule, and the inconvenience with amenities. Your concerns, including the pest issue, are being addressed to improve our standards. We value your input and hope to provide a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 939 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.