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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The manager was very helpful and the room was very quiet but....the room needs updates, better cleaning....the shower head was dropped to where I had to use a cup to keep it propped, the sink in the bathroom was cracked to where it was leaking when used, the floor in the bathroom was damaged because of the droopy shower head the cloth shower curtain, water would get out, there were bloody fingerprints on the back of the bathroom door, I cleaned that....it wasn't horrible just needs updates and better cleaning
Business response:
Dear Tammy, Thank you for your detailed feedback. We’re glad to hear that our manager was helpful and that you enjoyed the quiet room. However, we apologize for the issues you encountered with the bathroom and cleanliness. Your comments are concerning, and we will address these maintenance and cleaning issues with our team immediately. We appreciate your suggestions for updates and will work to improve our facilities. We hope to welcome you back for a much better experience in the future. Sincerely,Hotel Management
I’ll remain silent.
Business response:
Dear Joseph, Thank you for your feedback. We understand and respect your decision to remain silent. Your satisfaction is important to us, and we are always looking for ways to enhance our guests' experiences. We hope you’ll consider staying with us again in the future. We look forward to welcoming you back. Sincerely,Hotel Management
Pretty outdated and unkempt not dirty but dingy
Business response:
Dear stephenie, Thank you for your feedback. We’re sorry to hear that you found the property outdated and dingy. We are currently reviewing our facilities to identify areas for improvement and modernization. While we strive to maintain a clean environment, we understand the importance of also providing a refreshed and welcoming space. Your comments are valuable in helping us enhance our guest experience, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
I had no working shower so I was only able to take a bath. Smells like mothballs in the hallway.
Business response:
Dear Jason, Thank you for your feedback. We’re sorry to hear about the issues with the shower and the unpleasant odor in the hallway. This is not the standard we strive for, and we’re addressing these concerns with our maintenance and housekeeping teams immediately. Your comfort is important to us, and we regret that we fell short during your stay. We appreciate your comments and hope to have the chance to provide you with a more pleasant experience in the future.Sincerely,Hotel Management
The inside of the hotel had a very strong smell of mothballs. The room had dog hair in it. There were several large and loud dogs staying with guests on the property as well.
Business response:
Dear Ana, Thank you for your feedback. We’re sorry to hear about the unpleasant odor and the issues with cleanliness in your room. This is not reflective of our standards, and we are addressing these concerns with our team. Your comments are valuable, and we appreciate you bringing these matters to our attention. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
Great location quiet area
Business response:
Dear judy, Thank you for your positive feedback! We’re delighted to hear that you enjoyed our great location and the quiet area. Providing a peaceful and convenient environment for our guests is important to us, and we’re glad we could meet your expectations. We look forward to welcoming you back for another pleasant experience at Extended Stay America in the future! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 911 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.