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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff and management are extremely friendly and professional. My room and the property at Extended Stay Westage in Fishkill is always clean and comfortable.
Business response:
Jim, we appreciate your loyalty towards Extended Stay America and for making us your home away from home. We take great pride in providing our guests’ with the best service and facilities we possibly can, and it was highly appreciated by us to know these were the factors that made your visits a memorable one. Thank you so much for your kind words, and we look forward to seeing you again soon. Sincerely, Hotel Management
Bed was comfy, towels fluffy and good heat. we had refridgerator which we needed for our food. BUT no coffee machine or coffee packets in room. the advertised Grab and Go breakfast was only coffee amd packaged granola bars near entrance. Disappointing.
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad to read you liked the comfort of our bed and the kitchenette in your room. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope you choose us again the next time your travels bring you back to our area. Sincerely, Hotel Management
Very friendly and courteous people working at the front desk everything is very clean and well-maintained
Business response:
Thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our well-maintained property. We also appreciate your kind compliments about our Front Desk Team and will be sure to share your comments with them as they will be so pleased. Thank you again for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
I called ahead to add my second guess name to my reservation the front desk staff told me it was done. But when checking the date came it was not done. This took up so much time and made us late for the wedding that we came to town for.
Business response:
Thank you for being our guest while you were here to attend a wedding. We are very sorry for the delay you and your guest experienced at check-in. What you both experienced was undoubtedly a result of miscommunication between our teams. Your feedback is discussed with the appropriate individuals as it helps us to improve our service levels. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose again in the future. Sincerely, Hotel Ma... read more
No frills... comfortable... I'm sorry to say that I did have a few complaints about my room. I understand that this is a no frills hotel but the room was only half clean. We had no bath towels or shampoo. The table was dirty and I had to ask the front desk to come in and clean it. The dresser was covered with dust. Although the staff was helpful and friendly, I wish the room was fully clean, especially for the rate that I paid just to stay there for one night. Other than that it was quiet and the bed was comfortable.
Business response:
Emily, thank you for choosing us for your overnight stay. Although you liked our courteous associates as well as our comfortable bed, we are sorry for the cleanliness issue you encountered in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Door hydraulic fell off and it was difficult to get in room. The key card kept needing to be swiped by front desk because it quit working. Had a weird smell in room. But bed were comfortable
Business response:
Thank you for being our guest. We are sorry for the issues you encountered in your room and for the difficulties you had with the key cards. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. On a positive note, we are glad to know you liked our comfortable bed. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Solid choice Always a solid choice for clean, reasonably priced room.
Business response:
Joseph, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 953 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.