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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No frills... comfortable... I'm sorry to say that I did have a few complaints about my room. I understand that this is a no frills hotel but the room was only half clean. We had no bath towels or shampoo. The table was dirty and I had to ask the front desk to come in and clean it. The dresser was covered with dust. Although the staff was helpful and friendly, I wish the room was fully clean, especially for the rate that I paid just to stay there for one night. Other than that it was quiet and the bed was comfortable.
Business response:
Emily, thank you for choosing us for your overnight stay. Although you liked our courteous associates as well as our comfortable bed, we are sorry for the cleanliness issue you encountered in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Door hydraulic fell off and it was difficult to get in room. The key card kept needing to be swiped by front desk because it quit working. Had a weird smell in room. But bed were comfortable
Business response:
Thank you for being our guest. We are sorry for the issues you encountered in your room and for the difficulties you had with the key cards. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. On a positive note, we are glad to know you liked our comfortable bed. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Solid choice Always a solid choice for clean, reasonably priced room.
Business response:
Joseph, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Could be a lot better. It's a fairly new hotel in need of upkeeping. We were also told that they charge an early check-in fee although by the time we did check-in, we were fine and were not charged any. Also, there is NO Continental breakfast served. What they have is, "on the go" breakfast.
Business response:
Thank you for your review, and it's nice to know you liked your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
It is comfortable and clean hotel. I reservation for rooms including breakfast but I was disappoint for the meal. Only prepared muffins and seareal, bars and coffees in front of front desk. No seating chair and space are not prepared.
Business response:
We appreciate you being our guest at Extended Stay America. We are glad you liked our well-kept property and had a great stay. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding breakfast selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel M... read more
There was an unpleasant odor in the main lobby. Room was outdated . Refrigerator was best part of my stay - pricey for the accommodations but had a wedding to attend in area so limited choices
Business response:
It was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and that our location was perfect for your needs. However, we are sorry for the odor you experienced in your room. We have alerted our housekeeping department and we are working to rectify the issue. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 939 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.