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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hard to find, limited parking but immaculate room Better off coming from exit 32 vs 33. There is a 7 eleven right across the street. 95 with no sound barrier is on the back side of the hotel. Hotel also no longer has membership with fitness club either. That and the parking are the only minor bad things.
Good Deal was a great deal for the Money, clean and everything worked
good price good room for what you pay elevator was broke more than it worked
Had to wait outside to check in, lobby was locked with no signs on a door. Staff was friendly. Room was ran down, broken furniture, room smelled like a cat urine so bad, seems like a male cat was spraying it for a while. Windows are not sound proof, woke up all night from a traffic sound. It was the worst hotel experience I’ve had for 270$.
Business response:
Dear Guest, Please accept our sincere apologies for the inconvenience you encountered upon arrival and for the condition of your accommodations. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We are also sorry to hear about the noise concerns. We will follow up on your concerns, and we appreciate you bringing this to our attention. We are glad our team members made a positive impression. Thank you for staying with us, and we look forward to anoth... read more
Our service rep (Anslet) was AMAZING! HOWEVER, there was limited to NO parking, No breakfast (only muffins and coffee), no pool, the toilet overflowed (was clogged) and had to fix it ourselves. There was no maintenance personnel on site. The tub and the sink was also clogged. The furniture was extremely old and damaged. The frame on the mirror in the bathroom was falling apart.
Business response:
Dear Guest, We are delighted to hear that Anslet provided exceptional service and made a positive impression during your stay. At the same time, we sincerely regret that several aspects of your accommodations did not meet expectations. Ensuring a safe and comfortable environment for every guest is very important, and your comments regarding maintenance and amenities have been shared with our team. Feedback like yours helps us identify opportunities for improvement. We truly appreciate your perspective and hope you might cons... read more
Waiting a long time for the room very late at night. No facilities to make a drink. No breakfast we paid for Room seemed very old and smelly.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the delay you experienced upon arrival, especially late in the evening when a smooth check-in is most important. We also regret that certain amenities were not available as anticipated and that the condition of the accommodations regarding cleanliness did not meet expectations. Providing a comfortable and welcoming environment is a priority for us, and we are disappointed to learn this was not your experience. Your comments are appreciated and will b... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 2,947 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.