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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I reserved a room here for three nights and after walking into this hotel room the floor(carpet) was filthy, the bathroom floor was peeling up in several areas and it was dirty, the shower was stained in different places and was also dirty. It had a small kitchen area with a stove and refrigerator which was also filthy. The air conditioner was very loud, and the first night I stayed there 4 different times people kept knocking on my door waking me up. It is not a safe place to stay with a lot of homeless people or drug heads... read more
Muchas cucarachas adentro y mal olor afuera
Checked in went to the room. Bed sheets were stained. Room smelled of smoke. Went back to the check in counter. Turned back in the room keys and left
Worst hotel customer service ever
Very run down, torn carpet, mildew smell, dirty! Staff was great about processing a refund
Business response:
Dear Jose, Thank you for taking the time to share your experience. While we are pleased to know our team was responsive and helpful during your visit, we regret that the condition of the room did not meet your expectations. We understand the importance of a clean and well-maintained space and apologize for falling short. Your comments have been shared with our team as we work to improve, and we look forward to welcoming you back for a better stay. Sincerely, Hotel Management
Too much smoking no hvac filters
Business response:
Dear Trevon, Thank you for your feedback. We regret that the presence of smoke and the condition of the HVAC system affected your comfort during your stay. Maintaining a clean and healthy environment is very important to us, and we apologize for falling short in these areas. Our hotel policy prohibits smoking in certain areas of the property, so we appreciate you letting us know so we can address it appropriately. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely, Hotel Managemen... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 2,947 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.