This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great staff dirty hotel The hotel is in a nice location and check in was easy. The staff were friendly and tried to make sure everything was good. The first room they gave us was already occupied, and it took 3 trips to the front desk to get the keys for our room to work. The furnishings were old and showed it. The housekeeping in the common areas - halls, stairwells was terrible. I don't think i would stay there again. This was not the fault of the front desk staff that was very friendly and tried very hard to make sure tha... read more
Business response:
Dear Bill, Thank you for taking time out of your day to post a review. We're pleased to hear you appreciated our location and friendly staff. However, we apologize for the inconveniences you encountered, including the room assignment and key issues, as well as the condition of the furnishings and common areas. Your comments will be shared with our team to ensure improvements are made. We hope you'll consider staying with us again for a more pleasant experience in the future.Sincerely,Hotel Management
The Customer Service I received from Brianna and Seth was amazing
Business response:
Dear Lentecha, Thank you for your wonderful feedback! We are thrilled to hear that Brianna and Seth provided you with amazing customer service. Your kind words will be shared with them and serve as encouragement to our entire team. We look forward to welcoming you back and ensuring your next stay is just as pleasant.Sincerely,Hotel Management
Tub was backed up never fixed it
Business response:
Dear Dale, Thank you for sharing your experience. We apologize for the inconvenience caused by the backed-up tub. Maintaining our facilities is a top priority, and we regret falling short in addressing this issue promptly during your stay. Your feedback is valuable, and we will ensure better communication and resolution in the future. We hope to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 3.4 star rating with 3,408 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.