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Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place
Service was very good check-in in. Very poor sofa mattress. Had to sleep directly on the couch. Hotel smells a lot cigarette and Marijuana.
Business response:
Dear Pascal, Thank you for sharing your feedback. We are pleased to hear that you had a positive experience during check-in, but we regret that the sofa mattress and odor impacted your stay. We sincerely apologize for any discomfort caused. Your comments are valuable, and we will share them with our team to address these concerns and improve our guest experience. We hope you will consider giving us another chance in the future.Sincerely,Hotel Management
The room has the stated size, but it is very old and needs to be renovated. There is a problem with the toilet bowl being clogged, the room is dirty, the shower has a problem and the kitchen tap too. It is stated on the website that breakfast is available but not tiny, on the first day only coffee.
Business response:
Dear Guest, We believe every guest who walks through our doors deserves a comfortable and well-maintained property that feels like a home away from home while traveling. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the issues you described. We will address each of your concerns as we are committed to providing every guest with a wonderful experience. We do hope to have the opportunity to regain your trust and welcome you back the next time your tra... read more
I could not access WiFi, elevator was out of order, the tv is not positioned where you can lay in bed and watch tv. The staff however were very helpful, fast, and friendly.
Business response:
Dear Kenia,Thank you for your valuable feedback! We are glad to hear that our staff provided excellent service during your stay. We sincerely apologize for the WiFi and elevator issues you encountered, and we will work to resolve these. Your input helps us improve, and we hope to offer you a better experience in the future at Extended Stay America.Sincerely,Hotel Management
El lugar estaba limpio, de facil acceso. El lobby es bastante sencillo pero la habitación era amplia y comoda
It was just ok. It was supposed to have a continental breakfast but there was NONE!!!! When you turned the water on for the bath it was warm but when you turn it for the shower the water just stay cold, it never got warm so I had to take my shower coming out of the faucet in the bathtub. Every time you went to the front desk there was never anybody there. It did not specify that there was a $100 deposit when I made the reservations. I DEFINITELY will not recommend this hotel. VERY DISAPPOINTING especially for the amount of m... read more
Business response:
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced, particularly regarding the lack of breakfast, the shower water temperature, and the absence of front desk staff. We understand how frustrating these issues can be. Additionally, we regret that the deposit was not clearly communicated. Your concerns are important to us, and we will address these matters with our team to improve the guest experience moving forward. We hope you might consider giving us another opportuni... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 4.3 star rating with 2,096 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.