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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Dirty and disgusting It was pretty dissatisfying seeing all the trash and dirt in the hallways also my room had marijuana odor
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
The staff was very nice however, the room was unclean and the bathroom/shower still had hair from previous guest. The TV came on the first to nights around 4am and ended up having to unplug the TV the remaining nights. There were stains in the carpet and it was grimy. Only redeeming quality was Alister at the front desk.
Business response:
Emily, although you were impressed by the service provided by Alister, we are sorry for the difficulties you had in your room. We have asked our Housekeeping and Maintenance team to be more diligent going forward. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
everywhere is dirty, garbage are always open and smell bad. I will never come back in this hotel
Business response:
Serge, thank you for your evaluation. We are sorry we failed to provide you the clean and comfortable room that you deserved. What you encountered does not meet our standards either. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not happen again. We can absolutely do better, and we hope you give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are disappointed to know you had an unpleasant experience. We hope you will consider staying with us again as we would love to provide you with an excellent visit in the future. Sincerely, Hotel Management
Not good experience The hotels looks old and small, my room is small and dirty the facility is extremely poor, especially the bathroom.. when I first walk in the bath tub is already covered with dust, the fan is not working, the shower head is old and runs slowly, the shower vent is stuck and the water can’t flow, after shower it’s full of water... which is very annoying.. one of the stoves is not working at all ...and also the bathroom fan is not working either... it’s like everything is broken... terrible experience but at... read more
Business response:
Thanks for being our guest. We sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback is shared with our housekeeping and maintenance teams in an effort to improve our service and facility going ahead. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The room smelled like cigarettes, supposed to be non smoking. Hair in the bathroom sink, not mine. My dog went under the bed, it was disgustingly dusty and dirty. The carpet looked like it hadnt been cleaned in awhile (what is a pet fee for then?). Garbage all in the shrubbery and grass. Two pillows only for two guests. I was really disappointed.
Business response:
Crystal, we are very concerned about your experience, and we are sorry that we did not meet your expectations. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Also, we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smoke smell. We hope you will give us another chance to provide you with a stay you deserved the next time your travels bring you our way. Sincerely, Hotel Management
The air conditioner was not working properly, during the day was very hot and at night was somehow cold. We reported to the hotel management twice, the technician came and basically told me not to touch the settings of the air conditioner. We didn't change and got tired of complaining. The bathtub was dirty and the linen was with a bad smell.
Business response:
Lely, we are sorry we were unable to resolve the issue to your satisfaction and for the cleanliness problems you had in your room. Your feedback has been discussed with our housekeeping team to be more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Nice hotel staff gross hotel Nice staff disgusting hotel I would never stay there again.
Business response:
Peter, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Room smelled like cigarettes, carpets smelled really wet.
Business response:
We apologize for the smoke smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.