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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
It was a bed and that's about all. My wife is disabled and they put us upstairs with no elevator. The desk never mentioned anything about supplies required. Like Towels or Wash Clothes or Silverware or Shampoo.... Had to go back downstairs and request items. Shower had no pressure at all maybe 2 psi 2nd day no new towels again had to go request more. No maid either. We were told they only clean the rooms once a week. Next Door Neighbor Playing Loud Music until Midnight. Saving the Best for Last: The Continental Breakfast was... read more
Business response:
Mark, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hot... read more
Hotel Nightmare I have stayed at this hotel before and was overall pleased however this time we ended up staying in a corner unit next to a guest with small dogs that yipped the entire night. If that wasn’t enough the unbelievable smell of marijuana that came into our room from the AC vent was repulsive. Although we should have complained and asked to be moved when we went to get clean towels late in the evening the skeleton front desk staff seemed quite overwhelmed with a Hispanic gentleman and all of his belongings on the ... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Never again The bathroom was terrible. Not cleaned properly, the tub is all chipped. The floor was sticky. The shower pressure was like the mist over the produce at the supermarket. The room smelt like whatever the previous cooked. There were overflowing garbage cans right outside the window. Advertises free breakfast but its barely continental with mini muffins and granola bars.
Business response:
Sasha, thank you for the review of our hotel. Although we’re glad to know our location was ideal for your needs, we're sorry for the difficulties you experienced during your stay with us. Please be assured that your concerns have been discussed with the appropriate teams, and we’re taking the necessary steps to prevent these issues from happening again. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Don't stay here unless you want to waste money! Not so good. Had some type of small bugs crawling on the countertops in the bathroom and kitchen area. We switched rooms, still same problem, not as bad as 1st room. Also, our bed sheets had some discoloration to them, and room service never came to replace the sheets. Nor did they come to clean the room after our 1st night there. I will definitely not stay there again or recommend anyone else to stay there.
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Couldn't take a shower.the bath tub was clog the shower head was all so messed up. The beds we're to hard . And a little coffee and hot chocolate that you could get in the mornings they were out when we went up just overall a bad visit
Business response:
John, please accept my sincere apology for the difficulties you encountered with your bathroom. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Dirty dirty dirty Looking for a clean room? Well keep driving! This is not the hotel for you. The location will win you over but you’ll regret it when you see the room. Our floor was wet. We were walking on wet carpet. The room stunk and I had to buy feberzze so I could sleep there. We only slept there for four hours and left at 5 am due to the problems.
Business response:
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Very disappointed in my experience and I do not think that this hotel is suitable nor inhabitable and should not be available for purchase on this site the rooms smells of smoke and mildew there were people loitering outside knocking on our doors randomly the refrigerator was disgusting the outside looked molded and had tons of stains looked like multiple flies flew into it and we're smushed on it. Drug users were knocking on our door and asking for things did not feel safe and could barely sleep. The only reason why we stay... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
I was expecting a better quality room. Stiff bed, dead cockroaches, and bad smell. The breakfast that was advertised was actually granola bars and instant coffee.
Business response:
Thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management
The room batheoom was dirty, tub was slippery, the room smelled damp.
Business response:
Thank you for your feedback. We’re sorry for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that, we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Ho... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.