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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Not favorable It served the purpose but they dont clean your rooms and I had to stay a whole week with the same towels and sheets
Business response:
Thank you for being our guest. We are sorry you had some issues with your room. We take these concerns seriously, so thank you for letting us know. Our goal is to provide a relaxing and comfortable stay for every guest, and we hope to prove this to you on a future visit. Sincerely, Hotel Management
This property is categorized wrongly as hotel because it does not have factors that make it a proper place to accommodate in. First, the smell of the room was so bad and when I asked the front disc to make a maintenance, they ignored me for two days. Also, room services are not daily even they will not clean the room because I stayed for five days. It is horrible place you can choose.
Business response:
We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that, we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, Hote... read more
The staff does not respond to my request about the maintenance. They ignored my order without any excuse. Bad smell coming from the restroom and the sinks was stuck.
Business response:
Abdullah, thank you for your feedback. We are sorry for the difficulties you had during your stay and that we were unable to resolve it to your satisfaction. This is not a usual occurrence at our hotel, and we are reviewing this with the concerned team to make sure this was an isolated event. Also, our Housekeeping and Maintenance team are looking into the issues you mentioned immediately. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Not clean at all. It was dirty upon arrival.
Business response:
Thank you so much for staying with us and for taking the time to evaluate your stay. We are sorry for cleanliness issue. Our standard is to double inspect every suite prior to our guests checking in or returning, and to provide the most comfortable, refreshed suites upon arrival. We will investigate further to see what steps were missed so this does not happen again. We hope that you will stay with us once more and experience our accommodations the way you should have during this visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Not Recommended It appears they attempted to convert an old motel into a hotel, but did a poor job. The bed was extremely hard. Ants were in the kitchen and bathroom. The bathtub was gross. The door didn’t not close on itself, so you have to double check.
Business response:
It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Staff is very unfriendly. The property was not asthetically desirable for the amount changed. Duck poop on the main concrete walk way. I would never stay there again.
Business response:
John, we apologize that you experienced so many difficulties while you were here. It is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management
The room smelled horrible and there was a lot of noise all night
Business response:
Thank you for providing your feedback. We are sorry for the noise and odor issues you had and the inconvenience they caused. Our front desk is available to resolve issues, and we are sorry we were not aware of these problems as we would have been happy to try and resolve the issue or move you to another suite. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Nice location. Friendly staff. There was a shirtless guy who was either on drugs or drunk creating a scene in the lobby and the “smoke free room” reeked of cigarettes. Probably wouldn’t go back again.
Business response:
Jake, thank you for being our guest. We are happy to know you liked our location as well as our courteous associates. However, we are sorry for the inconveniences you had due to other guests and that the smell compromised your experience. We wish we had the opportunity to resolve the issue while you were here as we would have done our best to ensure you were comfortable. Also, we have asked our housekeeping team to make sure your room receives a deep clean to remove the odor. We hope you will give us a chance to impress you ... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.