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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Dirty rug, bathroom not cleaned well. Tub would not drain. I reported it and was advised a maintenance person would fix it but it was never fixed. Overpriced for what I got.
Business response:
Please accept our sincere apologies for the issues you encountered and regret the inconvenience they caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we don't repeat what you experienced. Thanks for your feedback, and we hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Close to highway Unfortunately during my stay I experienced ROACHES in my room
Business response:
Please accept our apologies for the inconvenience caused due to the cleanliness issues you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. We are working with our housekeeping and pest control teams to reiterate the importance of our daily checklists to ensure this isn't repeated. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Its ok for short stay but... The rooms are tired looking. The sidewalks in front of the rooms in my wing needed a good power washing. Despite being an extended stay unit and having a kitchenette the cupboards were bare - no utensils, glasses etc. only a cheapo coffee maker in the bathroom. Not even ice. To be fair , one could ask the front desk for some of those items but to have some basics in the room would have been nice.
Business response:
We sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Kindly be familiar, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Please consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Very old Old and dingy not happy with stay Glad it was only one night
Business response:
Thank you for your review of our hotel. We are sorry for the unpleasant experience you had here and for any inconveniences caused. It was our pleasure serving you, and we hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Wouldn’t stay there again The rooms can be better there was no coffee pot in the room or any small towels.
Business response:
Shelly, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
aweful hotel. canceled room cleaning, but housekeeping came and cleaned. very slow service.
Business response:
Thank you for your feedback. We are sorry for the housekeeping issues you had while being here and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management
No volvería ni gratis!!!!!! Ofrecen desayuno para llevar y lo que dan es solo cafe!!!! No limpian las habitaciones a diario, solo lo hacen por un pago adicional. Ofrecen cocina con todos los utensilios, pero a la llegada no hay nada, hay que ir a buscarlos. Pésima opción!!!!!!
Business response:
Jose, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. Please know kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope you will accept our apologies and consider giving us another chance to ... read more
Hotel sucio y en mal estado!! Lugar sucio!! En general mal cuidado, la habitación apestaba a cigarro, alfombra sucia, el baño con oxido, las gradas sucias, con colillas de cigarro (como que nunca habían limpiado) ojalá me hayan puesto sábanas limpias.
Business response:
Olga, we're truly sorry your room was not in the spotless condition it should have been when you arrived. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We hope you will stay with us again so that we can have another chance to impress you in the future. Sincerely, Hotel Management
Bathroom was nasty and hotel was generally run down
Business response:
Thank you for your feedback. We apologize for not providing you with the stay you desired and appreciate you bringing to our attention your observation about the condition of our property. Your feedback will be discussed with appropriate individuals in our organization. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.