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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
No Found roomssub par. No blankets,towels etc. no housekeeping. We expected more based on picture. Nnopool in a Florida was a real suprize.
Business response:
Thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We would also like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly bas... read more
Not anything like it should be... Front desk guys were nice enough but I don't believe they are given all the tools they need to give great customer service. Location is good. There is no business center and they charge you for copies that are bad. Had to walk a few blocks to Office Depot. This is supposed to be an extended stay hotel but stove was inoperable and there were no dishes, utensils, or cookware. Stairwells were filthy...cigarette butts everywhere. Overall it is too expensive for what little you get.
Business response:
Robert, thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apologies for what transpired. Our management team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management
Outside appearance deceiving. . No amenities such as ice machine or dog walk area or pool. Air conditioner loud and inefficient. Lawn maintenance started at 7 am right outside the units windows. Half an hour to check in. Continental breakfast was stale granola bars.
Business response:
Carmela, thank you for choosing to stay at our hotel. We are happy to know that you liked our location, but we are sorry for not meeting your expectations with our property. Our management team is taking steps to ensure future guests do not encounter the same issues you had. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management
Worst hotel ever. First off I was noticed by voicemail that they have my room away that i booked weeks in advance. Them tell me when i call them back that they had one room left they could give me which was fast from what i booked.It was t iced way I the back of the hotel where men where just randomly hanging out which made me feel very uncomfortable. The room was not cleaned.I thought i was Audi the Bates motel.I took picture of the rusty that was heavy around the tub, the grease that was called on the stove and counter as ... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Gross Very loud and dirty! Food on floor, stains on carpets and linens. Smelly and gross. Smokers right outside my door. I left after the first night of my three day stay and demanded a partial refund for the night I was forced to sleep there. so disappointed and disgusted. Staff was friendly and helpful though.
Business response:
Thank you for your stay and for taking the time to post your review. On behalf of our entire staff, we sincerely apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where we fell short. We only wish that we could have addressed these issues while you were here so that you didn't leave the hotel with a negative impression. We assure you that what you experienced is not the norm and ask that you give us another try whenever you return to the ar... read more
Unsafe/Unsanitary conditions for families Upon arrival the room they gave us was already being occupied by someone else! Then had to wait for them to find another room at midnight when we checked in !!! Stair walls and floors were hideous & gross...There were random people hanging on the stairs, around corners, just felt really unsafe . Then finally a ‘sweet morning surprise’, some guy standing outside in his underwear smoking a cigarette! Mmm, a sight for sore eyes...NOT!!! What a nightmare
Business response:
Angie, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Sincerely, Hotel Management
Not all Extended Stays are created equally... This hotel is youthful on the outside but old on the inside yet clean. Look at the awful caulk job on the shower drain coupled with the operational nightmare that was the faucet and I experienced first-hand the age of the facility. I have stayed at this brand in other cities where there was a safe in the room; no such luck here. Thankfully, the staff was not as old as the building.
Business response:
Julio, thank you for your review. Our team strives to ensure an exceptional experience for all our guests, and we are so sorry we did not meet your expectations. We hope you will give us another opportunity to show you our hospitality and to prove we truly value your patronage. Sincerely, Hotel Management
Never again Hair in front of the door, carpet wet when entered, room had a humid smell, badtub had a stain and drain was rusty. What was supposed to be the closet had no doors but some kind of curtain. NOT WORTH THE ROOMRATE!
Business response:
Please accept our apologies that our hotel did not live up to your expectations. We also regret the unpleasant experience you had in your room. Rest assured steps have been taken within the respective departments to ensure impeccable attention to detail in all areas. We hope you will consider giving us another chance so we can serve you much better in the future. Sincerely, Hotel Management
Never Going Back They was not the best. They put me in a room with two beds when my reservation stated one. When I asked about my one bedroom, they told me it was unavailable. So I just felt like they should have given me a price off or put me in a suite, but nothing. They gave me the $3.00 premium internet access for free for 24 hours which I had to ask for. The room was not clean, there was stuff in the bathroom and a roach in the corner. Overall, I am never coming back to this hotel. I have been treated better by other ... read more
Business response:
We apologize that we were not able to accommodate you with a room of your choice and for the issues you encountered while here. Your concerns have been shared with our front desk and housekeeping teams to ensure this does not happen again. We regret the inconvenience you experienced and hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.