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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Business response:
Tina, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Perfect location for my purposes, the shops I needed were very close, excellent staff, really helpful, the room was clean, maybe internet/wifi should be better
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad to know our location was ideal for your needs and that you were impressed with the top-notch service provided by our associates. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Very warm and understanding staff We needed this hotel for a medical emergency. The staff worked with us all the way, understanding the situation and anguish of trying to coordinate lodging from a distance when a loved one suffered a medicad emergency in Miami. In this huge world of corporate dealings, its nice to talk to human beings that actually listen and make an effort to accommodate policies to humanity. That is priceless.
Business response:
Thank you for your wonderful review of Extended Stay America. We are thrilled to read you were impressed with the courteous service provided by our associates. We will be sure to share your compliments with the entire team. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Gary, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Convenient Location . Bathroom tub paint flakes evertime I take a shower . Ac unit is very loud .
Business response:
We appreciate you being our guest and for sharing the review with us. It was nice reading you loved our excellent location and had a nice stay with us. However, we apologize for the issues you had in your room and have shared the concerns with the maintenance team to check and fix them immediately. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, General Manager
Business response:
William, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager
Room was clean, bed comfortable, area was safe. The outlets in the kitchen and bathroom didn't work. If your a man or construction worker it was good. But for a woman, that was a little bit of a problem trying to get ready in the morning. I told the front desk guy and he really didn't care.
Business response:
Cary, we appreciate your candid review. It was good knowing you liked our clean facilities and the location. However, I am sorry to read our front desk associates were not attentive to your needs and you also had issues with the electrical outlets of your room. I have shared your remarks with the concerned persons to make sure our future guests are treated well. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, General Manager
We stayed here during Hurricane Irma because it was close by and accepted pets. We left a day early because the power went out, after the power came back on(a coupleof days later) I found out that my credit card was charged again for the room plus an extra day. I have been trying to get this credited back to my card and I get told they have no record of it. Had to dispute it with the credit card company.
Business response:
Brenda, thank you for taking the time to evaluate your stay. We are pleased you had an overall nice stay. However, we are sorry for the issues you had with the billing and the inconvenience it caused. Please feel free to reach out our front desk for any further assistance. We would love the opportunity to serve you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is closed now. It will open at 7:00 a.m.