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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
This hotel was extremely disappointing. There was a clear lack of communication and misinformation from the start. The room itself was in unacceptable condition. It had visible dirt, unclean bedding, and felt completely uninhabitable. The overall environment was unsafe and poorly maintained. The staff was unprofessional and unhelpful when I brought these concerns to their attention. They showed no urgency or effort to resolve the issues.
Dirty Dirty dirty dirty overall dirty
Very dirty, smelly old rooms, insects everywhere in the room. Very unsafe
Business response:
Dear Osama, Thank you for bringing your concerns to our attention. We are truly sorry to hear about the condition of your room and the discomfort it caused. Cleanliness, safety, and guest comfort are top priorities for us, and what you described is far from the standard we strive to maintain. Your feedback has been shared with the appropriate teams for immediate review. We regret that your experience didn’t meet your expectations and appreciate you taking the time to share it with us. We hope you will consider giving us anot... read more
Terrible is a word that is not enough to describe my family experience nor mine. It was not humane. I booked 3 bedrooms for 4 nights. No customer service during late night. No one pick up the phone. Employees are well trained with the "Im sorry culture!" Bedrooms are dirty, dusty, non functional appliances, no kitchen utensils in bedroom (You have to ask them and pick them up at lobby when they are available. Need pillows and clean towels and blankets??? Sorry, no pillows available according to employees. Sorry, you have to ... read more
Business response:
Dear Miguel, We sincerely apologize for the issues you encountered during your stay. This is not the experience we aim to provide, and we genuinely regret the inconvenience caused. Please know that your concerns are being taken seriously and will be addressed to help ensure this does not happen again in the future. We hope to have the opportunity to offer you a better experience in the future. Sincerely, Hotel Management
There was absolutely NOTHING Pleasant about this location. Doubles as a Homeless/Refugee Shelter instead of a Hotel. Windows showed signs of extensive rust buildup. STAY AWAY FROM THIS HOTEL AT ALL COST.
Business response:
Dear Guest, Thank you for sharing your feedback. We are truly sorry your experience did not meet expectations, and we apologize for the discomfort and frustration this caused. We understand the importance of feeling safe and comfortable during your stay, and your concerns have been shared with our management team for further review. While we recognize some areas need improvement, we remain committed to enhancing our accommodations and services. We hope you might consider giving us another opportunity in the future to provide... read more
This place was disgusting!!! It smelled like feet and felt very unsafe. I would not stay here if you can avoid it.
Business response:
Dear Guest, It is disappointing to learn that you found our property unpleasant and unsafe, which falls far short of the experience we aim to provide our valued guests. We appreciate you bringing your concerns to our attention so we can make necessary improvements. Your comfort and well-being are our top priorities, and we hope you will give us another opportunity to show you the standards we stand for. Sincerely, Hotel Management
This place shouldn't even be for rent and shouldn't be in expedia as a rental property. Way too dirty and not rentable
Business response:
Dear Guest, Thank you for taking the time to share your experience. We regret to hear that your stay did not meet expectations and understand how disappointing that must have been. While we’re grateful for your candid feedback, we sincerely apologize for the condition you encountered. Your comments have been noted and shared with our team for review. We hope you consider giving us another chance to provide a more positive and comfortable stay. Sincerely, Hotel Management
The hotel said they were overbooked and wanted to separate my family jnto two rooms. The rooms were small, smelly and external access. We did not stay.
Business response:
Dear Guest, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you and your family faced during your stay. We understand how important it is for families to stay together, and we are sorry that we couldn't accommodate you in a way that met your expectations. Additionally, we regret that the rooms did not meet your standards, and we will certainly review the situation to improve our offerings. Your experience is important to us, and we are committed to enhancing our services. We hope you'll ... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.