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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The room wasn’t clean garbage was still in the room the bath tub had hair in it toothpaste cover stuck in the sink air conditioning don’t work properly need new door needs painting the whole complex needs a make over
Business response:
Dear Rosalie, Thank you for being our guest. We sincerely apologizefor not meeting your expectations regarding the condition of your room during your stay. Your feedback regarding cleanliness and maintenance issues is invaluable; we take it seriously. Rest assured, we will address these concerns promptly with the respective teams to ensure such oversights are rectified. Additionally, we understand the importance of maintaining a comfortable environment and will consider the air conditioning and door concerns accordingly. You... read more
When I first checked in, I was sent to a room that was a mess and not cleaned at all. The second room I was given I had to leave because there were baby roaches in the kitchen and bathroom.
Business response:
Dear Jessi, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced during your stay. This falls short of the high standards we strive to maintain. We have addressed this matter with our housekeeping and pest control teams to ensure that similar issues do not occur in the future. Your feedback is invaluable to us as we work to improve our services. We hope for the opportunity to welcome you back for a more pleasant experience.Sincerely, Hotel Management
Not the greatest! The room was clearly not cleaned before we checked in. They ran out of toilet paper on the property and didn’t replenish it. The coffee pot we had to request was broken and that was after requesting it twice throughout the day! It definitely was not a good experience.
Worst Hotel Water leaking. Terrible condition
Business response:
Dear Sreekanth, We are sorry to hear about your concerns. Your feedback is invaluable in helping us improve. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences. Thank you for choosing us and taking the time to bring this to our attention. We hope to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Hotel Management
El servicio no corresponde con la tarifa, muy por debajo, no habia desayuno, las habitaciones la limpieza no estaba bien, sobre todo el baño, sucio, las sabanas sucias, en fin, pesima experiencia
Business response:
Dear Ariel, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. Providing a high level of service and cleanliness is paramount to us, and we regret that we did not meet your expectations in these areas. Your feedback will be addressed with our team to ensure improvements are made. We value your input and hope to have the opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management
Horrible and filthy place There is no negative points, i can only choose 1 star. Do not go to this place. It is filthy and the staff also knows that. The staff cannot do anything. I warn you you will waste your money. We got horrible experience.
Business response:
Dear Pankaj, Thank you for bringing your concerns to our attention. We sincerely apologize for the unsatisfactory experience you encountered during your stay. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of meeting your expectations. We take your feedback seriously and will address these issues promptly to ensure improvements are made. Your experience does not reflect the standards we strive to uphold, and we hope to have the opportunity to regain your tru... read more
Don't stay here - you will thank me. This place is disgusting and your car isn't safe in the parking lot. I didn't even want to take a shower in the filthy bathroom. We put towels down on the carpet so we felt comfortable walking in the room. My husband moved the recliner in front of the door for the night to block it. This place is not worth of the hotel chain name. Drive further to a better neighborhood.
Business response:
Dear Kier, Thank you for sharing your experience, and we apologize for the issues you encountered during your stay. Providing a clean and safe environment for our guests is our priority, and we regret that we fell short of your expectations. Your feedback is invaluable to us, and we will investigate the concerns raised to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to regain your trust with a better experience in the future.Sincerely,Hotel Management
Our stay was nice. The TV in our room was broke, but the water pressure was great!
Business response:
Dear Rach, Thank you for sharing your feedback with us. We're glad to hear that overall, you had a pleasant stay with us and enjoyed the great water pressure. However, we apologize for any inconvenience caused by the broken TV in your room. Your comments are valuable to us, and we will address the issue promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.