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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Property was dirty. Room smelled like cigarette we had to stay at another hotel because this one was horrible only stayed 5mns we asked to change room and we left. The worst ever. This place should be shut down
Business response:
Dear Medgine, Thank you for dedicating the time to share your experience. We sincerely apologize for any disappointment you may have experienced during your visit. Please be assured that we do not condone the level of service you received, and we are committed to taking the necessary steps to ensure that all our guests have a positive experience. Thank you for sharing your feedback, as it allows us to make improvements for future guests. We value your input and appreciate your understanding.Sincerely,Hotel Management
The room smelled like a million grandmother had a meeting and smoked newport 100 i complained to front desk she told me i would have to take my stuff and go to a whole other building i was coughing and weezing all night cause of that smoke smell amd i know i did not purchase a smoker room. She did try to help and spray something when i went to eat but it did not help if she even did that .never again this is a hotel for pimps, recovering addicts , and smokers who drive big rigs
Business response:
Dear Bert, Thank you for your review of our hotel. We are dedicated to providing each of our guests with fresh and clean accommodations, and we regret that this was not the case during your recent stay. Please accept our sincere apologies. We take our commitment to maintaining clean rooms very seriously and will thoroughly investigate your concerns. We hope that this isolated incident will not discourage you from considering a return stay with us, where we are committed to providing you with the exceptional experience you de... read more
Roach Motel The hotel needs to be shut down and rebuilt. This is not an hotel. Our room had roaches and appeared to be old. The lamps were missing light bulbs, so the room was dark. We had a baby with us and they kept making excuses of why they could not cancel our booking. I would give this hotel zero stars if that was an option. When I told the staff about the roaches she apologized. Just apologized…
Business response:
Dear Olivia, We sincerely apologize for the inconvenience caused during your stay. What you have described does not reflect our usual service standard. Rest assured, we take cleanliness and pest control measures seriously and have taken steps to address this issue promptly. Your feedback is invaluable, and we appreciate your patience and understanding. We strive to provide a comfortable and pleasant stay for all our guests, and we regret falling short of your expectations. Thank you for bringing this to our attention, and we... read more
Bathroom was dirty . Room sheets wasnt clean. No towel. No toilet paper
Business response:
Dear Rob, Thank you for sharing your feedback. We apologize for the cleanliness issues you encountered during your visit. This does not meet our standards of excellence. We understand your frustration and will ensure corrective measures are taken with our housekeeping teams. We regret any inconvenience caused. Additionally, fresh towels are available at the front desk upon request, and we apologize if this was not communicated upon your arrival. Your feedback is valuable, and we hope to have the opportunity to regain your tr... read more
Stairs dirty and needs to be power washed . Room seems clean however bathroom is dilapidated and needs upgraded .
Business response:
Dear Eric, Thank you for the review. We apologize for not meeting your expectations and for any inconvenience caused by the stairs and bathroom conditions. Rest assured, we are taking steps to address these concerns with the appropriate teams for enhancement. Your satisfaction is our priority, and we'll work diligently to ensure a more enjoyable stay in the future. Thank you for bringing these issues to our attention, and we hope to welcome you back for an improved experience.Sincerely,Hotel Management
Really dirty
Business response:
Dear Avuel, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
The carpet was worn out old and smelly, the wood cabinets were old and stained, the gas stove looked pretty worn out, the bathroom sink was stained or burnt, there was no coffee maker available in the room, the cushions on the chairs were torn. The hallway and stairwell were dirty and stained with graffiti on one of the walls. The staff tried to be accommodating, but they didn't have a first floor room for my disabled son. So we ended up on the second floor in the most rundown room we have ever stayed. I considered leaving b... read more
Business response:
Dear Elvira, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured, we will be taking the necessary steps to address the issues you have raised, to prevent a recurrence, and to enhance the overall quality of our services. Your candid feedback ... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.