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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Nasty stay at extended stay of america Room had German roaches. Was nasty. Stained floors. Stained bathroom counters. Door locks barely worked.
Musty smelling room. 2 keys would not work. I had to walk back to office. My room smelled like cigarettes and very musty. It was late, I was tired and discovered only 1 towel in the bathroom. Last there were on 3 small pillows on the bed!!! I won’t stay here again.
Business response:
Dear Russell, Thank you for sharing your experience. We apologize for the inconvenience you experienced with the key and the odor and regret any other dissatisfaction. Our guests deserve a clean, comfortable stay with us, and we regret falling short. Your feedback is essential and will be shared with our housekeeping and maintenance teams so they will thoroughly prepare before assigning a room to our guests in the future. We hope you'll consider giving us another chance to provide you with a more comfortable stay in the futu... read more
Room was dirty. Hair and dust all over.
Business response:
Dear Alicia, We appreciate you taking the time to write a review about your time with us. Our priority is always to deliver and serve our guests with comfortable accommodations. However, we regret that the cleanliness and condition of the room were not up to our expectations, and we will share these notes with the respective team for further improvement. Also, advise them to double-check the rooms before delivery so these issues do not occur. Please connect with the hotel for further assistance and we will be happy to help. ... read more
This is hands down the worst run down motel. I booked it for last minute trip to Davie. Check in took forever as computers were not working. Agent had to reboot credit card machine twice. Stairs to the room smelled like someone recently pee’d on them. Room itself had spider webs, mold in windows, no shampoo or conditioner, rusted stove, dirty floors. Middle of the night the room phone started ringing and when I picked it, no one was talking. Then around 2am folks downstairs started a fight which lasted half an hour. The whol... read more
Business response:
Dear Sadia, We are genuinely sorry for the multiple issues you encountered during your stay. Your experience falls well below our standards of cleanliness and comfort, and we deeply regret any inconvenience caused. We take your feedback seriously and will promptly address these issues to prevent recurrence. Our team is committed to providing exceptional service, and we apologize for any delay during check-in and the disturbances you experienced. We appreciate your understanding and hope to have the opportunity to welcome you... read more
Price was far too high for the condition of the property. Room badly needs to be updated, tub was cracked and rusted, the shower head barely had enough flow, countertops in bath and kitchen were stained. Room stunk of bleach when I arrived. Not a chance I'll ever stay at this or any other Extended Stay America again. Oh, and the so called breakfast was a joke. Coffee and microwave oatmeal packets are NOT breakfast. Beyond disappointed that Expedia would book a lousy, overpriced hotel like this.
Business response:
Dear David, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured, we have taken note of your feedback and will address these appropriately. Thank you for bringing this to our attention. We hope to have another opportunity to provide you with ... read more
I travel quite a bit and utilize Extended Stay Americas all of the country. This place is a dump. There were roaches all over the place. The countertops had cigarette burns and didn’t look as if they’d been cleaned. There were cobwebs on the ceiling and the rugs were filthy and stained. I checked out of the hotel at midnight on the first day of my stay and I’m seeking a refund. DO NOT STAY HERE!
Business response:
Dear Robert, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Dirty. Loud street traffic. Their idea of breakfast is coffee and instant oatmeal. Seems more like it’s used low income housing. Sketchy people all over the property.
Business response:
Dear Kathleen, Thank you for evaluating your stay. At our hotel, we strive to provide excellent hospitality and accommodations to all our guests, and we fell short in your case. We are also sorry for not meeting your expectations regarding the breakfast. Please be assured that we take your feedback seriously and will use it to improve our services. We would appreciate the opportunity to make it up to you and provide you with the quality experience you deserve. We hope you will give us another chance to exceed your expectatio... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.