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Extended Stay America - Fort Wayne - North
- Hotels
- Ft. Wayne, IN
About this business
Location details
5810 Challenger Pkwy., Ft. Wayne, IN, 46818, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel staff friendly and helpful. Cleanliness of room pretty good overall i stay there again.
Business response:
Dear Yvonne, Thank you for staying with us and sharing your experience with fellow travelers. Your kind words noting your satisfaction with our clean suite and our associates' gracious hospitality are much appreciated. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Ok
Business response:
Dear MATTHEW, Thank you for being our guest and reviewing your experience. We work hard to provide high levels of service for an outstanding stay. So we apologize if your visit was not up to your expectations. We will share your feedback to reiterate the importance of impeccable service and attention to detail. Thank you for choosing our hotel, and we hope we can provide you with a better experience.Sincerely,Hotel Management
All was fine. Be nice if there was an ice machine on the premises. Ice trays were in refrigerator, but were empty.
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The staff at the hotel are very nice and accommodating. Unfortunately, the rooms were gross. I would never consider cooking in the kitchen. Grease all over the place dirty counters, dirty floor. The carpet in the room was dirty the bed was clean and the sheets were clean. I really don’t I would stay here again.
Business response:
Dear Janet, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. We are glad to know that staff are nice and accommodating. However, we are sorry to hear about the cleanliness issues in your suite. We will address the problems with our housekeeping team and ensure this does not happen again. We look forward to having you as our guest whenever your travels bring you back again. Travel Safe! Sincerely,Hotel Management
There was so much noise that I had trouble sleeping. Aside from the AC's loud noise, there were other sounds that I couldn't identify. Despite being a pet-friendly establishment, the room smelled like a dog and the floor was sticky. I become unwell because of my allergy.
Business response:
Dear Irina, Thank you for dedicating the time to share your feedback. Please accept our sincere apologies for the noise issues during your stay and for not meeting our promise of providing clean and fresh accommodations. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet our expectations. We have promptly informed our team about your experience, and they will take appropriate action. We hope to host you again and provide you with an impeccable stay.Sincerely,Hot... read more
Frequently asked questions about Extended Stay America - Fort Wayne - North
How is Extended Stay America - Fort Wayne - North rated?
Extended Stay America - Fort Wayne - North has a 3.8 star rating with 1,160 reviews.
When is Extended Stay America - Fort Wayne - North open?
Extended Stay America - Fort Wayne - North is open now. It will close tomorrow at 12:00 a.m.