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5810 Challenger Pkwy., Ft. Wayne, IN, 46818, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was a but not the cleanest overall, but the staff were nice!
Business response:
Dear Shelby, Thank you for choosing us and also for your review. We want to apologize for not exceeding much of your expectations regarding the cleanliness of our accommodations. We appreciate your comments on how much you enjoyed the friendly hospitality of our devoted staff, and we hope you will come back so we can provide you with the exceptional experience for which we are known. Thank you for choosing to stay with us. We look forward to hosting you again. Sincerely,Hotel Management
Extended Stay America is one of my favorite hotels in Fort Wayne. Staff are friendly and helpful, hotel rooms are clean and spacious. Parking is free and everything about this hotel is perfect to me! I will return again.
Business response:
Dear Rianna, We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed all we offer! Your feedback is much appreciated, and we hope you will revisit us soon. Sincerely,Hotel Management
I liked the room size, there was plenty of space to spread out. Bed was comfortable.
Hotel staff friendly and helpful. Cleanliness of room pretty good overall i stay there again.
Business response:
Dear Yvonne, Thank you for staying with us and sharing your experience with fellow travelers. Your kind words noting your satisfaction with our clean suite and our associates' gracious hospitality are much appreciated. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Ok
Business response:
Dear MATTHEW, Thank you for being our guest and reviewing your experience. We work hard to provide high levels of service for an outstanding stay. So we apologize if your visit was not up to your expectations. We will share your feedback to reiterate the importance of impeccable service and attention to detail. Thank you for choosing our hotel, and we hope we can provide you with a better experience.Sincerely,Hotel Management
All was fine. Be nice if there was an ice machine on the premises. Ice trays were in refrigerator, but were empty.
The staff at the hotel are very nice and accommodating. Unfortunately, the rooms were gross. I would never consider cooking in the kitchen. Grease all over the place dirty counters, dirty floor. The carpet in the room was dirty the bed was clean and the sheets were clean. I really don’t I would stay here again.
Business response:
Dear Janet, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. We are glad to know that staff are nice and accommodating. However, we are sorry to hear about the cleanliness issues in your suite. We will address the problems with our housekeeping team and ensure this does not happen again. We look forward to having you as our guest whenever your travels bring you back again. Travel Safe! Sincerely,Hotel Management
Extended Stay America - Fort Wayne - North has a 3.8 star rating with 1,192 reviews.
Extended Stay America - Fort Wayne - North is open now. It will close tomorrow at 12:00 a.m.