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8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
El personal es amable pero el aseo del hotel no es bueno. No me agradan las toallas manchadas aunque parezcan limpias.
Business response:
Dear Guest, Thank you for highlighting the friendliness of our team — we truly appreciate your feedback. We are sorry that the condition of the linens and overall cleanliness did not meet your expectations. Your comments have been shared with our housekeeping team to help ensure improvements are made. We value your input and hope you’ll consider returning to Extended Stay America for a stay that better reflects the quality we strive to provide. Sincerely, Hotel Management
Room was clean and spacious, bed was comfortable
Plenty of parking. Room staff needs to realize when people are still in room and not barge in before 11 am.
Business response:
Dear Robin, Thank you for sharing your feedback and for noting the convenience of our parking availability. We sincerely apologize for the disturbance you experienced and understand how important privacy and comfort are during your stay. Your comments have been shared with our team to improve communication and ensure better respect for guest schedules moving forward. We genuinely value your input and hope to welcome you back for a more seamless and enjoyable visit in the future. Sincerely, Hotel Management
Ubicacion buena y precio razonable.
Business response:
¡¡Gracias por alojarte con nosotros y dejarnos una amable encuesta!!
The room was ok. Something for my family to stay for a night. Floor was kinda of sticky. They took a $100 deposit but they said it should be returned within 24 or 78hrs. So we will see.
Business response:
Dear Syldy, Thank you for sharing your feedback. We understand how frustrating the condition of the floor may have been, and appreciate you bringing it to our attention. Regarding the deposit, processing times can vary slightly depending on the payment method and the bank. We hope this is resolved promptly for you. Your comments have been shared with our team as part of ongoing efforts to enhance both cleanliness and guest experience. We hope you might consider staying with us again in the future, allowing us to provide a cl... read more
The room was NOT CLEAN - but the front desk was happy to provide me with the supplies to clean it myself...WHAT? I am talking with the mana
Business response:
Thank you for staying with us. We apologize for the inconvenience that you experienced while you were here, however, thank you for bringing this to our attention so we can use this as a learning experience for our staff to get better. Again, thank you for staying with us while you were in town.
No attendance at front desk. No greetings or thank you at check out.
Business response:
Dear Hema, Thank you for taking the time to share your experience. We regret that your arrival and departure interactions did not reflect the attentive service we aim to provide every guest. Your feedback has been shared with our team to ensure better communication and guest engagement moving forward. We hope you will give us another chance to offer you a more welcoming and seamless stay in the future. Sincerely, Hotel Management
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,902 reviews.
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.